where are device drivers???

Discussion in 'Windows XP Drivers' started by padyboy, Mar 31, 2013.

  1. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    I have a refurbished dell dimension 5150 desktop.
    3.00GHz, Win XP Home, 160GB HD, 1GB RAM, Pentium 4 microprocessor.

    The system was functioning adequately, including Internet access with wireless network. But was sluggish. It had also previously experienced viral difficulties in the past.

    I decided to backup, then wipe the hard drive using dban nuke. All seemed to go as expected.

    Attempted reinstall of Win XP os, using provided ms disk, which seemed to be successful except:
    -Product key was not requested
    -Drivers were not loaded. I tried the application and driver recovery disk, to no avail.
    -Device Manager indicated the following drivers were missing: :confused:
    WLAN adapter
    Audio device on HD audio bus
    Ethernet controller
    Multimedia video controller
    SM bus controller
    Video controller
    Video controller (VGA compatible)

    DVD functioned normally, of course. Since I have no Internet access on this computer, cannot download drivers. But why were drivers present previously not reinstalled from driver recovery disk?
    Must I download drivers using this computer and burn to disk for installation? Why?

    Any input would be appreciated.:)
     
    Last edited: Mar 31, 2013
    padyboy, Mar 31, 2013
    #1
    1. Advertisements

  2. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    http://www.dell.com/support/drivers/us/en/04/Product/dimension-5150x

    go here and enter the express service code on side of tower or under laptop, this will get you to the driver download page for your dell.

    when xp has been reinstalled several times it seems that the system was recognized and no product key was necessary, just my opinion, as I have not needed to input my product key for the last 3 reinstalls,

    I never use the resource cd from dell, has a lot of bloatware, I always get the drivers I need downloaded to a flash drive or you can burn them to a cd, and then install on my pc.

    if you still need other drivers and they are not listed in device manager, we can try to find them

    the drivers from the resource cd are definitely outdated. and your cd is probably only at sp2, and needs to be at sp3, which has to be installed manually as windows updates will not work with sp2

    http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=24
    Service pack 3 download
    ignore that it is for IT personnel and install anyway

    http://www.dell.com/support/trouble...icles/ArticleView?c=us&l=en&s=biz&docid=52068

    how to reinstall on your pc, there is a certain order to install drivers on a dell
     
    Last edited: Mar 31, 2013
    Elizabeth23, Mar 31, 2013
    #2
    1. Advertisements

  3. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    sp3 for network?

    Thanx for your prompt reply.

    The website you mentioned concerns sp3 for a network. I wish to install drivers/software on this one computer.
    It is stated that a smaller file is available for single install, but I have been unable to access it.

    Can I use the network install anyway?:)
     
    padyboy, Apr 1, 2013
    #3
  4. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    I have been unable to access Windows Update page.

    I am at present using my Win 7 computer, since 5150 has no internet access.
     
    padyboy, Apr 1, 2013
    #4
  5. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    Install sp3 manually, ignore it not being for a single pc, windows updates will not work without sp3,

    go to start, run, type in msinfo32 and click ok, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.
    You can edit out any personal information.

    while in this box, expand components, expand network, select adaptor and copy/paste that info also, then I can look up on the manufacturers website for the driver. (this is your internet connection) which should be listed on the dell driver page for your pc
     
    Elizabeth23, Apr 1, 2013
    #5
  6. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    you can copy the info to a flash drive and then copy/paste on the win 7 pc
     
    Elizabeth23, Apr 1, 2013
    #6
  7. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    back in an hour. :)
     
    Elizabeth23, Apr 1, 2013
    #7
  8. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    more data

    I successfully installed video driver, Intellipoint 8.2 mouse software, SP3 from Dell website. After SP3 install, screen display changed somewhat-slightly fuzzy; certain this can be adjusted later.
    When attempted to install NEC dvd rw drive, message' Target NEC ND-3530A is not found correctly'. Since this drive was used for os reinstall, I am assuming that this info is not critical. :(

    As to the info you requested:

    documentOS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    Activation Status Activation Pending (29 days remaining)
    System Name LEARNER
    System Manufacturer Dell Inc.
    System Model Dell DM051
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3192 Mhz
    BIOS Version/Date Dell Inc. A02, 10/13/2005
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name LEARNER\patrick ahern
    Time Zone Atlantic Standard Time
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 806.44 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 2.38 GB
    Page File C:\pagefile.sys



    documentName [00000001] RAS Async Adapter
    Adapter Type Not Available
    Product Type RAS Async Adapter
    Installed Yes
    PNP Device ID Not Available
    Last Reset 4/1/2013 2:54 PM
    Index 1
    Service Name AsyncMac
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available

    Name [00000002] WAN Miniport (L2TP)
    Adapter Type Not Available
    Product Type WAN Miniport (L2TP)
    Installed Yes
    PNP Device ID ROOT\MS_L2TPMINIPORT\0000
    Last Reset 4/1/2013 2:54 PM
    Index 2
    Service Name Rasl2tp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413-0852), 50.13 KB (51,328 bytes), 4/14/2008 9:00 AM)

    Name [00000003] WAN Miniport (PPTP)
    Adapter Type Wide Area Network (WAN)
    Product Type WAN Miniport (PPTP)
    Installed Yes
    PNP Device ID ROOT\MS_PPTPMINIPORT\0000
    Last Reset 4/1/2013 2:54 PM
    Index 3
    Service Name PptpMiniport
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address 50:50:54:50:30:30
    Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413-0852), 47.25 KB (48,384 bytes), 4/14/2008 9:00 AM)

    Name [00000004] WAN Miniport (PPPOE)
    Adapter Type Wide Area Network (WAN)
    Product Type WAN Miniport (PPPOE)
    Installed Yes
    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
    Last Reset 4/1/2013 2:54 PM
    Index 4
    Service Name RasPppoe
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address 33:50:6F:45:30:30
    Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413-0852), 40.50 KB (41,472 bytes), 4/14/2008 9:00 AM)

    Name [00000005] Direct Parallel
    Adapter Type Not Available
    Product Type Direct Parallel
    Installed Yes
    PNP Device ID ROOT\MS_PTIMINIPORT\0000
    Last Reset 4/1/2013 2:54 PM
    Index 5
    Service Name Raspti
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817-1148), 16.13 KB (16,512 bytes), 4/14/2008 9:00 AM)

    Name [00000006] WAN Miniport (IP)
    Adapter Type Not Available
    Product Type WAN Miniport (IP)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIP\0000
    Last Reset 4/1/2013 2:54 PM
    Index 6
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413-0852), 89.38 KB (91,520 bytes), 4/14/2008 9:00 AM)

    Name [00000007] Packet Scheduler Miniport
    Adapter Type Ethernet 802.3
    Product Type Packet Scheduler Miniport
    Installed Yes
    PNP Device ID ROOT\MS_PSCHEDMP\0000
    Last Reset 4/1/2013 2:54 PM
    Index 7
    Service Name
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address BE:60:20:52:41:53
    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 9:00 AM)

    In addition, info I have on the router:
    -Network name (SSID) Apple Network
    -802.11n
    -key 04056cc225ae427aae189b1557

    As mentioned previously, this computer connected to the wireless network automatically after USB adapter (Belkin) was inserted. I have downloaded the IE8 install program. I feel that Internet connection is my next priority. I probably need a driver for the Dell NIC?? Also possible BIOS update.

    Thanx again for your input. :D

    Contentment is having a second desktop with Internet connection.

    Bye for now. :)
     
    padyboy, Apr 1, 2013
    #8
  9. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    http://en.community.dell.com/support-forums/desktop/f/3514/t/19428402.aspx

    read this,

    did you read the users guide and manual from my previous link?

    when you do a reinstall there is a certain order for the dell drivers to be installed:

    ORDER FOR DELL INSTALL DRIVERS

    Desktop System Software or Notebook System Software
    Chipset or SMBus driver
    Processor Driver (if applicable)
    Video
    Audio (sound)
    Input Drivers (keyboard/mouse)
    Modem
    Network Card
    ---------------------------

    What did you mean the sp3 from the dell website?

    it should have been sp3 from the microsoft website.

    once you get sp3 installed, then there are approx 130 updates necessary at Microsoft updates.

    ---------

    what is the make, model and model number of your cd drives they may need updating, you do not want to get hardware updates from Microsoft.

    install all high priority updates and then do a custom scan and install any rootkit updates listed in the optional section.

    do not install windows desktop search unless you really want to.
     
    Last edited: Apr 1, 2013
    Elizabeth23, Apr 1, 2013
    #9
  10. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    reply

    I thank you again for your patience with me.
     
    padyboy, Apr 2, 2013
    #10
  11. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    "What did you mean the sp3 from the dell website?

    it should have been sp3 from the microsoft website.

    once you get sp3 installed, then there are approx 130 updates necessary at Microsoft updates."

    --The Microsoft sp3 website was intent on selling me windows 8, which I do not want. Thus I looked elsewhere. Without Internet access, it will be difficult to obtain 130 updates.

    CORRECTION!! In my confusion, mis-stated sp3 source. Actual download from Microsoft: WINXP-KB936929-SP3-x86-ENU.exe, 316.4MB. Also numbers of 4 articles concerning this software.

    Apologies, again.
     
    padyboy, Apr 2, 2013
    #11
  12. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    obtained

    I have downloaded 1,4,5,6 from install order list.

    Am now searching for other drivers, but do not know where or file names.

    I have 3 files listed under 'network connection' on Dell website.
     
    Last edited: Apr 2, 2013
    padyboy, Apr 2, 2013
    #12
  13. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    you could give me the express service code so I could look at the drivers, or just read the overview and install the one listed as either urgent or critical or recommended.

    when you go to the dell website and type in your express service code, only those drivers that are for your system are listed.

    under device manager, what type of product is listed under network adaptors?
    that is the driver you are searching for.

    chipset should be listed in the drivers for your system also.
     
    Elizabeth23, Apr 2, 2013
    #13
  14. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    Elizabeth23, Apr 2, 2013
    #14
  15. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    service tag

    The service tag number is 8SS3491 for my dell desktop.
     
    padyboy, Apr 2, 2013
    #15
  16. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    http://www.dell.com/support/drivers/us/en/19/ServiceTag/8SS3491?s=BIZ

    these are your drivers on this page what do you need to know?

    I know you do not want to hear this but I would reinstall and then put the drivers in with the proper order.

    I would not put in the Dell support center unless you want it.

    The diagnostices is only viable if you have not formatted the drive and deleted the diagnostics partition.

    Network: read the users guide and install the 2nd option which is the drivers

    desktop software install this first
     
    Elizabeth23, Apr 2, 2013
    #16
  17. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    almost there

    Thanx to your patient assistance I have downloaded the following files, listed in installation order:

    1. R121089 Dell Desktop System
    2. R114566 Intel Chipset
    4. R126542 Chipset Family (Video)
    5. R114282 Audio
    6. IPx86_1033_8.2.468.0 Mouse/Keyboard
    8. INPENUXP.cab Network Connection

    I believe my microprocessor (3.) is a Nara 6, but have been unable to find data on this device, assuming this info is required. I assume modem driver (7.) is not required for a network connection.
    :)
     
    padyboy, Apr 2, 2013
    #17
  18. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    correct, do not worry about those if they are needed it will be at a later date, now just need to get xp up and running.
     
    Elizabeth23, Apr 2, 2013
    #18
  19. padyboy

    padyboy

    Joined:
    Dec 14, 2012
    Messages:
    23
    Likes Received:
    0
    Location:
    halifax, nova scotia, canada
    Uhmm..... Flummoxed.

    I reinstalled win xp using the os disk "Microsoft Windows XP Home Edition for Ultra Cost PSs SP3". This went as expected.
    Then, in error apparently (as you pointed out), I installed some of the driver files out of order mostly out of boredom, and assuming I could start over.
    However, this time install was asking for win xp sp3 cd. I assumed this was because I had installed these files that sp3 was requested. I decided the safest thing to do was wipe the drive again (dban); this was successful (3 passes). Thus the hd should have been cleared of all data.
    However, this time, using the above-mentioned os cd, I still get the request for the sp3 cd rom. Specifically, the message reads "File 'asms' on sp3 CD is needed". The drive shown in the window is d:/i386 the cd-rom.
    This system will boot to windows, but asks again for the sp3 cd rom.

    Why has this changed from the os install after the first wipe? How could there be significant data left on this drive now?

    If I burn the sp3 file from my flash drive to a cd-rw, will that solve this problem? Copy is not sufficient. I guess this is the logical next step.
    Would transfer to a floppy disk be of any advantage over cd rom?

    Thanx again for your input. I feel as though I am getting closer to the solution. I have learned much from this experience.
    :)
     
    padyboy, Apr 3, 2013
    #19
  20. padyboy

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    4,943
    Likes Received:
    361
    Location:
    Florida
    Where did you get this disk?

    for Ultra Cost PSs SP3, should not be on a genuine installation cd.

    you have to install sp3.

    if you save the sp3 download to a flash drive, and then copy the sp3 to your desktop once xp is installed, then you would double click it to install sp3.

    do not know why it is asking for the cd, you do not have to burn it to a cd but you can if you want to, either way it will install, I have always just installed from my desktop and flash drive, until I created a slipstreamed cd with sp3 on my oem disk
     
    Elizabeth23, Apr 4, 2013
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.