XP Home corrupted, tried to fix.....uh...oh.....

Discussion in 'Windows XP Help and Support' started by tlworkroom, Mar 18, 2014.

  1. tlworkroom


    Mar 18, 2014
    Likes Received:
    XP Home on a Gateway desktop.
    In some cleaning, some of programming got erased. Was a message about missing "normal.dll" or such line.
    Since then, Home is caught in reboot loop.
    Tried to install Pro sp2 over it, so now, it shows both HOme and Pro versions to choose from. Did not partion when added Pro. I didn't realize I should have used a Retail Upgrade version of Pro. Home still in reboot loop; Pro cannot access files to Home, so it's like separate OS's.

    Now have retail upgrade version of Pro. Was suggested to go ahead install that thru HOme setting (changing boot sequence for CD, etc) Friend said I'd have 2 versions of Pro then, but not sure which would be which, or even if it would fix Home.

    I know clean install would be best. I will do that if necessary. But first remove HD and use as ext memory on another laptop to access files in My Docs.
    Object is to get files from Home version.
    Any suggestions? Thanks.
    tlworkroom, Mar 18, 2014
  2. tlworkroom


    Dec 10, 2012
    Likes Received:
    I would suggest that you either connect hard drive as slave to another pc and see if you can access home os, or you can burn a cd with Hiren's boot cd and see if that will access your c drive with home.

    Courtesy of Jose Ibarra
    Make yourself a Hiren's Boot CD which you can download from here:


    The ZIP file is large, so the download will probably take a little while to complete bit it is worth it. Then unzip the download to extract the Hirens.BootCD.ISO file that will be used to create your new bootable CD.

    Creating a bootable CD from a .ISO file is not the same as just copying the .ISO file to a blank CD. You have to use software that understands how to burn a .ISO file to a CD to create a bootable CD.

    In the Hiren's ZIP file are the BurnToCD.cmd file that you can double click to launch it, but I have never used it and prefer to use ImgBurn.

    If you need a free and easy CD burning software package, here is a popular free program:


    When installing ImgBurn, DO NOT install anything from UniBlue or the Ask toolbar (never install the ASK toolbar for anything).

    Here are some instructions for ImgBurn:


    It would be a good idea to test your new bootable CD on a computer that is working.

    You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk.

    These adjustments are made before Windows tries to load. If you miss it, you will have to reboot the system again.

    When booting on the Hiren's CD you will see a menu of options. Choose the Mini XP option. Then it will appear that Windows is being loaded and you will be presented with a desktop that has the look and feel of the Windows Explorer interface you are already used to using.

    One way to check the disk for errors is to open My Computer and right click your afflicted drive and choose Properties, Tools, Error-checking, Check Now... put a check mark in both the boxes and then Start.

    Sometimes that doesn't work, so you can also click Start, Run and in the box enter:


    Click OK to open a Command Prompt window and enter the following command (assuming XP is installed on your C drive)

    chkdsk c: /r

    This disk checking can take a long time (perhaps several to many hours) depending on the size of the volume, the amount of data on the volume and what the disk checking finds to do.
    Let chkdsk finish and correct any problems it might find.

    Depending on the the speed of your system, the size of the volume, the amount of data on the volume and what chkdsk finds to do, it may take a long time for chkdsk with error correction to complete (several to many hours) or it may appear to be 'stuck'. Be patient. If the HDD light is still flashing, chkdsk is doing something so don't interrupt it. It will finish eventually one way or the other. Keep an eye on the percentage amount to be sure it is still making progress. It may even appear to go backwards sometimes.

    You may have to run the chkdsk c: /r more than once.
    Elizabeth23, Mar 18, 2014
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.