I recently backed up my data files on an external hard disk using Windows Backup prior to reinstalling Windows due to malware problems and I named the backup file "Data Backup 11 march 2015".
Although "My Computer" shows that the backup file exists on the external hard disk, when I go through the "Restore" procedure and get to the "What to Restore" section, it does not show my backup file and just says "File"- "No entries found" and no matter what I do, I cannot gain entry into my backup file either through the Restore facility or My Computer. I am not sure whether I followed the correct "Backup" procedure in the first instance or not but I do know my files were backed up and would like to know how I can access them again. I am not too bothered about getting them re-installed into my PC via the "Restore" facility but I would like to access the files again. Any idea how I can do this?
Although "My Computer" shows that the backup file exists on the external hard disk, when I go through the "Restore" procedure and get to the "What to Restore" section, it does not show my backup file and just says "File"- "No entries found" and no matter what I do, I cannot gain entry into my backup file either through the Restore facility or My Computer. I am not sure whether I followed the correct "Backup" procedure in the first instance or not but I do know my files were backed up and would like to know how I can access them again. I am not too bothered about getting them re-installed into my PC via the "Restore" facility but I would like to access the files again. Any idea how I can do this?