Window Update error 0x8024400A

After restoring my computer back to it's factory state it wont allow windows xp to update.
Always gives me the above error
Can anyone help?

 

Windows update needs sp3 to work, since you took it back to factory settings you are probably at sp2, therefore you will need to download manually and install

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=24
Service pack 3 download

do not worry about it being for IT personnel, install anyway and if you have a HP pc there is a patch you have to install first.

Do you have an HP pc?

 

It's a Sony Laptop and yes it only has SP2
so can I go ahead with the download ?

 

yes save to either desktop or to a flash drive and then install

reboot twice after installation

 

OK, but the download wont start.
The first page leads me to a second
Then it wont start even though I click on download
No warnings are given re: pop up or download

 

what does the second page say?

 

Just tried the download in Fuirefox and it seems to be downloading

 

sometimes depending on your security settings there will be an information bar blinking at top of page and you will have to click on it to give permission to download file.

 

if once it is installed you might get a message that you need to update your installer, which I beleive is at 4.5 version, I will find the link for you.

 

http://www.microsoft.com/en-us/download/details.aspx?id=8483

updated installer download link

 

Service Pack 3 installed
Restarted twice
Now when I go to windows update I get error 0x80244015

 

after the third try it updated something and now seems to be installing updates
Will get back after it finishes

 

okay, there will be a lot of updates, approx 150, so you will be awhile.

 

Error 0×80244015 occurs because of missing system files, dll files, exe files and corrupted registry entries that are responsible for installing windows update. Other factor behind this error may be incorrect date/time/year settings or incorrect time zone settings. Destructive program like virus, malware or Trojan may also damage windows components and raise 0×80244015 errors.

How to fix 0×80244015 WU_E_PT_REFRESH_CACHE_REQUIRED errors from windows xp/vista/7/8?

The error 0×80244015 can be fixed using the following method easily. However, there may be several reasons behind this error so it is necessary to find the bottleneck and fix them.

1. You must clean your PC against destructive program. Run full system scan using updated antivirus and remove malicious programs.

2. Incompatible or outdated drivers are the major reason behind this error. If you have recently installed driver then remove. You also update the entire outdated windows driver.

3. Don’t avoid registry corruption. Registry file is the very important system database that keeps track of all the running or installed application. If this file gets corrupted or damaged then windows is unable to find related programs or files and resulting raise 0×80244015 WU_E_PT_REFRESH_CACHE_REQUIRED error.

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have you ever done a clean install before? did you update all your drivers?

did you install an antivirus before going online?

 

approx 130 windows updates installed ok
All is well
Thank you for the help

 

You are welcome

 

To all in this thread:

HOW TO DOWNLOAD SP3 FOR XP
http://www.computing.net/howtos/sho...ervice-pack-3-sp3-after-april-8-2014/916.html

sp3 is no longer carried at the microsoft download center