I have a legal case and need to access WINFAX Pro program so I bought a laptop that has XP (version above) but it's got lots of bugs. I can run WINFAX Pro 10 on it and see files but I can't print them (the printer won't install) I can't access the internet (has Internet Explorer) it connects and open bing and when I search, says page cannot be found. There are so many problems and the Service Packs I have downloaded say they are not compatible with the version I currently have. I can't find the correct service pack upgrade, can someone PLEASE HELP?