unrecognized network adapter, driver won't install

Discussion in 'Windows XP Networking' started by erdos, Dec 24, 2016.

  1. erdos

    erdos

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    hi, i have an unrecognized device (network card) on my windows xp pc.

    it identifies as Siemens SpeedStream PCI 10/100 card, i searched online and downloaded the driver from this site
    http://www.driverguide.com/driver/detail.php?driverid=62028

    however, the driver still couldn't be installed. not sure what to do next
     
    erdos, Dec 24, 2016
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  2. erdos

    Elizabeth23

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    1. with what did you identify the part?

    2. what is the make, model, and model number of the pc?

    3. laptop or desktop?

    4. use the following and let me know the manufacturer and part number:

    How To Find Drivers For An Unrecognized Device

    1. Open Device Manager (Control Panel>System>Hardware>Device Manager)
    2. The hardware whose drivers are missing will appear as Unknown device, so it's easier to locate the device.
    3. Right click on the unknown device and click on Properties.
    4. Under the Properties window click on Details tab and select Device Instance Id from the drop down box.
    5. You should see a code similar to this

    PCI\VEN_8086&DEV_27DC&SUBSYS_30868086
    &REV_01\4&1E46F438&0&40F0

    6. The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    Vendor ID = 8086
    Device ID = 27DC

    7. Once you have obtained both the IDs, proceed to

    http://pcidatabase.com/

    There you can either search for the vendor from the vendor ID or directly get information about the device along with the vendor name by searching with the device ID.

    8. Then from there you can go directly to the hardware and/or the manufactureres website and get the driver.
     
    Last edited: Dec 24, 2016
    Elizabeth23, Dec 24, 2016
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  3. erdos

    erdos

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    hi, thanks for the reply!

    the pc with issue is a homemade desktop pc mini tower with BioStar P4M900-M4 Mo.
    I opened the pc to identify the unrecognized NIC card as well as using Device Manager in windows XP.

    Attached is the screen shot for my device manager and the Device instance ID shown for the NIC.
    it only listed under DM as 'root\legacy_saskutil\0000'.
     

    Attached Files:

    erdos, Dec 24, 2016
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  4. erdos

    Elizabeth23

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    uninstall the unknown device and then restart , are you still able to get to the internet with the other adaptor??

    above is from here
     
    Last edited: Dec 24, 2016
    Elizabeth23, Dec 24, 2016
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