Unidentified network controller

Discussion in 'Windows XP Hardware' started by mr men, May 30, 2013.

  1. mr men

    mr men

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    how do i fix this please i have lost my xp CD
     
    mr men, May 30, 2013
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  2. mr men

    mr men

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    Photo

    Photo of problem
     

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    mr men, May 30, 2013
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  3. mr men

    Elizabeth23

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    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.
    You can edit out any personal information.

    --------------------
    while here, expand components, expand network and copy/paste the info under adaptor.

    this will tell us some info so we can find the network adaptor for your pc and find the download for it.
     
    Elizabeth23, May 30, 2013
    #3
  4. mr men

    mr men

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    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name EMACHINE-F0BB72
    System Manufacturer ASUSTeK Computer Inc.
    System Model F3F
    System Type X86-based PC
    Processor x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1862 Mhz
    BIOS Version/Date American Megatrends Inc. 300, 1/23/2007
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name EMACHINE-F0BB72\Thomas
    Time Zone AUS Eastern Standard Time
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 327.84 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 2.38 GB
    Page File C:\pagefile.sys







    hope this helps
     
    mr men, May 30, 2013
    #4
  5. mr men

    mr men

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    adobearm.exe c:\program files\common files\adobe\arm\1.0\adobearm.exe 2408 8 204800 1413120 5/31/2013 7:52 AM 1.7.4.0 936.11 KB (958,576 bytes) 6/6/2011 12:55 PM
    alg.exe Not Available 1632 8 Not Available Not Available 5/31/2013 7:52 AM Not Available Not Available Not Available
    applemobiledeviceservice.exe c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe 1500 8 204800 1413120 5/31/2013 7:52 AM 17.88.0.7 53.85 KB (55,144 bytes) 2/27/2012 1:15 AM
    csrss.exe Not Available 500 13 Not Available Not Available 5/31/2013 7:51 AM Not Available Not Available Not Available
    ctfmon.exe c:\windows\system32\ctfmon.exe 2880 8 204800 1413120 5/31/2013 7:53 AM 5.1.2600.5512 (xpsp.080413-2105) 15.00 KB (15,360 bytes) 4/20/2010 10:59 PM
    datamn~1.exe c:\progra~1\search~1\search~1\datamn~1.exe 2796 8 204800 1413120 5/31/2013 7:53 AM 1.62 MB (1,700,752 bytes) 11/1/2011 9:03 PM
    dsiwmis.exe c:\program files\launch manager\dsiwmis.exe 1796 8 204800 1413120 5/31/2013 7:52 AM 2.5.0.575 305.08 KB (312,400 bytes) 4/20/2010 10:59 PM
    explorer.exe c:\windows\explorer.exe 412 8 204800 1413120 5/31/2013 7:52 AM 6.00.2900.5512 (xpsp.080413-2105) 1,009.50 KB (1,033,728 bytes) 4/20/2010 10:59 PM
    firefox.exe c:\program files\mozilla firefox\firefox.exe 2144 8 204800 1413120 5/31/2013 7:55 AM 21.0 898.90 KB (920,472 bytes) 11/3/2011 6:44 PM
    fsusbexservice.exe c:\windows\system32\fsusbexservice.exe 1820 8 204800 1413120 5/31/2013 7:52 AM 1, 0, 0, 5 228.00 KB (233,472 bytes) 1/23/2012 5:34 PM
    helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 2224 8 204800 1413120 5/31/2013 7:55 AM 5.1.2600.5512 (xpsp.080413-2108) 751.00 KB (769,024 bytes) 4/20/2010 10:19 PM
    helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 2280 8 204800 1413120 5/31/2013 7:55 AM 5.1.2600.5997 (xpsp_sp3_gdr.100614-1759) 727.00 KB (744,448 bytes) 4/20/2010 10:19 PM
    iaanotif.exe c:\program files\intel\intel matrix storage manager\iaanotif.exe 2160 8 204800 1413120 5/31/2013 7:52 AM 8.9.0.1023 182.52 KB (186,904 bytes) 4/20/2010 11:31 PM
    iaantmon.exe c:\program files\intel\intel matrix storage manager\iaantmon.exe 164 8 204800 1413120 5/31/2013 7:52 AM 8.9.0.1023 346.52 KB (354,840 bytes) 4/20/2010 11:31 PM
    ipodservice.exe c:\program files\ipod\bin\ipodservice.exe 3212 8 204800 1413120 5/31/2013 7:53 AM 10.5.0.142 802.35 KB (821,608 bytes) 10/9/2011 6:06 PM
    itunes.exe c:\program files\itunes\itunes.exe 1680 8 204800 1413120 5/31/2013 7:58 AM 10.5.0.142 9.32 MB (9,777,000 bytes) 4/7/2012 7:56 PM
    ituneshelper.exe c:\program files\itunes\ituneshelper.exe 2848 8 204800 1413120 5/31/2013 7:53 AM 10.5.0.142 411.85 KB (421,736 bytes) 10/9/2011 6:06 PM
    jqs.exe c:\program files\java\jre6\bin\jqs.exe 1856 4 1413120 1413120 5/31/2013 7:52 AM 6.0.290.11 149.78 KB (153,376 bytes) 11/21/2011 5:25 PM
    jusched.exe c:\program files\common files\java\java update\jusched.exe 2872 8 204800 1413120 5/31/2013 7:53 AM 2.0.5.1 248.73 KB (254,696 bytes) 4/8/2011 12:59 PM
    lmanager.exe c:\program files\launch manager\lmanager.exe 2268 8 204800 1413120 5/31/2013 7:52 AM 4.0.8.575 887.08 KB (908,368 bytes) 4/20/2010 10:59 PM
    lmworker.exe c:\program files\launch manager\lmworker.exe 2616 8 204800 1413120 5/31/2013 7:53 AM 1.7.0.575 291.08 KB (298,064 bytes) 4/20/2010 10:59 PM
    lsass.exe c:\windows\system32\lsass.exe 580 9 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5512 (xpsp.080413-2113) 13.00 KB (13,312 bytes) 4/20/2010 10:59 PM
    mdnsresponder.exe c:\program files\bonjour\mdnsresponder.exe 1612 8 204800 1413120 5/31/2013 7:52 AM 3,0,0,10 381.35 KB (390,504 bytes) 8/30/2011 10:05 PM
    msmpeng.exe c:\program files\microsoft security client\antimalware\msmpeng.exe 868 8 204800 1413120 5/31/2013 7:51 AM 3.0.8402.0 11.46 KB (11,736 bytes) 4/27/2011 3:39 PM
    msnmsgr.exe c:\program files\windows live\messenger\msnmsgr.exe 3016 8 204800 1413120 5/31/2013 7:53 AM 14.0.8117.0416 3.69 MB (3,872,080 bytes) 4/16/2010 9:12 PM
    msseces.exe c:\program files\microsoft security client\msseces.exe 2356 8 204800 1413120 5/31/2013 7:52 AM 2.1.1116.0 974.53 KB (997,920 bytes) 6/15/2011 3:16 PM
    npsagent.exe c:\program files\samsung\samsung new pc studio\npsagent.exe 3416 8 204800 1413120 5/31/2013 7:53 AM 1.0.0.1 100.00 KB (102,400 bytes) 5/13/2009 9:22 AM
    objectdock.exe c:\program files\stardock\objectdockfree\objectdock.exe 3436 8 204800 1413120 5/31/2013 7:53 AM v1.99.742 3.59 MB (3,768,176 bytes) 10/7/2010 7:28 AM
    rundll32.exe c:\windows\system32\rundll32.exe 2632 8 204800 1413120 5/31/2013 7:53 AM 5.1.2600.5512 (xpsp.080413-2105) 32.50 KB (33,280 bytes) 4/20/2010 10:59 PM
    s6000mnt.exe c:\windows\webcam\s6000\s6000mnt.exe 2300 8 204800 1413120 5/31/2013 7:52 AM 2, 10, 512, 2 50.50 KB (51,712 bytes) 7/31/2010 4:10 AM
    services.exe c:\windows\system32\services.exe 568 9 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5755 (xpsp_sp3_gdr.090206-1234) 108.00 KB (110,592 bytes) 4/20/2010 10:59 PM
    skype.exe c:\program files\skype\phone\skype.exe 3364 8 204800 1413120 5/31/2013 7:53 AM 5.3.0.120 14.44 MB (15,141,768 bytes) 6/15/2011 3:02 PM
    smss.exe c:\windows\system32\smss.exe 436 11 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5512 (xpsp.080413-2111) 49.50 KB (50,688 bytes) 4/20/2010 10:59 PM
    spoolsv.exe c:\windows\system32\spoolsv.exe 1156 8 204800 1413120 5/31/2013 7:51 AM 5.1.2600.6024 (xpsp_sp3_gdr.100817-1626) 57.50 KB (58,880 bytes) 4/20/2010 10:59 PM
    svchost.exe c:\windows\system32\svchost.exe 752 8 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 4/20/2010 10:59 PM
    svchost.exe Not Available 800 8 Not Available Not Available 5/31/2013 7:51 AM Not Available Not Available Not Available
    svchost.exe c:\windows\system32\svchost.exe 904 8 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 4/20/2010 10:59 PM
    svchost.exe Not Available 992 8 Not Available Not Available 5/31/2013 7:51 AM Not Available Not Available Not Available
    svchost.exe c:\windows\system32\svchost.exe 1904 8 204800 1413120 5/31/2013 7:52 AM 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 4/20/2010 10:59 PM
    svchost.exe Not Available 1704 8 Not Available Not Available 5/31/2013 7:52 AM Not Available Not Available Not Available
    syntpenh.exe c:\program files\synaptics\syntp\syntpenh.exe 2288 10 204800 1413120 5/31/2013 7:52 AM 15.0.7 04Feb10 1.61 MB (1,692,968 bytes) 7/31/2010 4:12 AM
    system Not Available 4 8 0 1413120 Not Available Not Available Not Available Not Available
    system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
    teatimer.exe c:\program files\spybot - search & destroy\teatimer.exe 3408 4 204800 1413120 5/31/2013 7:53 AM 1, 6, 4, 26 2.04 MB (2,144,088 bytes) 11/21/2011 7:26 PM
    tsllksrv.exe c:\windows\system32\tsllksrv.exe 740 8 204800 1413120 5/31/2013 7:51 AM 5, 5, 0, 0 256.20 KB (262,344 bytes) 10/5/2011 8:17 PM
    unsecapp.exe c:\windows\system32\wbem\unsecapp.exe 2640 8 204800 1413120 5/31/2013 7:53 AM 5.1.2600.0 (xpclient.010817-1148) 16.50 KB (16,896 bytes) 4/20/2010 10:18 PM
    updaterservice.exe c:\program files\emachines\emachines updater\updaterservice.exe 1944 8 204800 1413120 5/31/2013 7:52 AM 1, 0, 0, 8 237.53 KB (243,232 bytes) 4/20/2010 11:49 PM
    winlogon.exe c:\windows\system32\winlogon.exe 524 13 204800 1413120 5/31/2013 7:51 AM 5.1.2600.5512 (xpsp.080413-2113) 496.00 KB (507,904 bytes) 4/20/2010 10:59 PM
    wlcomm.exe c:\program files\windows live\contacts\wlcomm.exe 3852 8 204800 1413120 5/31/2013 7:54 AM 14.0.8117.0416 25.86 KB (26,480 bytes) 4/16/2010 5:36 PM
    wmiprvse.exe Not Available 352 8 Not Available Not Available 5/31/2013 7:58 AM Not Available Not Available Not Available
    wuauclt.exe c:\windows\system32\wuauclt.exe 404 8 204800 1413120 5/31/2013 7:52 AM 7.6.7600.256 (winmain_wtr_wsus3sp2(oobla).120602-1459) 52.52 KB (53,784 bytes) 4/20/2010 10:19 PM
    wuauclt.exe c:\windows\system32\wuauclt.exe 3340 8 204800 1413120 5/31/2013 7:57 AM 7.6.7600.256 (winmain_wtr_wsus3sp2(oobla).120602-1459) 52.52 KB (53,784 bytes) 4/20/2010 10:19 PM
     
    mr men, May 30, 2013
    #5
  6. mr men

    Elizabeth23

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    http://www.asus.com/support/

    go here and select the far left button for the site to determine your pc, then look for drivers, specifically the ethernet or NIC, this is your network adaptor and you need this to connect to the internet.

    actually, what your picture shows is other devices, what program is your imaging device?

    I will have to find that manufacturers website, most have the capability to download software since you have lost the cd.
     
    Last edited: May 31, 2013
    Elizabeth23, May 31, 2013
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  7. mr men

    mr men

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    the other problem i have to is that i have WiFi at my house but the computer can not find it / does not give me the option to. thanks for that website i got some info of that thanks. have u found the other website yet
     
    mr men, Jun 2, 2013
    #7
  8. mr men

    Elizabeth23

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    I need the name of the device, in device manager, right click and select properties, in there on one of the tabs should be manufacturer and driver version, this is what I need.

    at asus support ask what is need to set up wifi on your pc, look in your services and insure that wifi service is turned on, and in help and support type in search bar how to set up wifi.
     
    Elizabeth23, Jun 2, 2013
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  9. mr men

    mr men

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    Thank I will get you that info and try that thanks
     
    mr men, Jun 3, 2013
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  10. mr men

    Elizabeth23

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    okay, will check back
     
    Elizabeth23, Jun 3, 2013
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  11. mr men

    mr men

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    when i right click and select properties nothing comes up :confused:
     
    mr men, Jun 4, 2013
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  12. mr men

    Elizabeth23

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    what exactly are you right clicking on?

    right click on the device for example expand other devices, and then highlight one of the ones with the yellow warning, and right click on that.
     
    Elizabeth23, Jun 4, 2013
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  13. mr men

    Elizabeth23

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    what menu do you get when you right click, if you have a choice to uninstall, then do so and restart, if a device is there then windows will find it and try to install
     
    Elizabeth23, Jun 4, 2013
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  14. mr men

    mr men

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    when i right click nothing comes up. i am starting to think of just setting it back to factory setting but i don't know if i can do that because i don't have the CD
     
    mr men, Jun 5, 2013
    #14
  15. mr men

    Elizabeth23

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    do you get any menu on the other items in device manager, even the ones without an error, is it blank for all?
     
    Elizabeth23, Jun 6, 2013
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  16. mr men

    mr men

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    I deleted/uninstall the ones with ! And restarted the computer and this popped up ( photo attached) I don't have or know what cd it is asking for
     

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    mr men, Jun 6, 2013
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  17. mr men

    mr men

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    have you found the cd
     
    mr men, Jun 6, 2013
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  18. mr men

    Elizabeth23

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    Elizabeth23, Jun 6, 2013
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