Unable to remove wireless connection.

[dlw1146]

There is a wireless connection on my PC that does not work.
However, it is not listed in the ' Wireless Network Connection Properties' dialog box.

How is it removed?

dlw

 

[Elizabeth23]

Is it listed in Device Manager?

 

[dlw1146]

How would it be listed?

Under Network adapters, there are two listings;
Atheros **** Ethernet Controller,
Atheros **** Wireless Network Adapter.

There are 3 yellow question marks;
Unknown device,
Video Controller,
Video Controller (VGA Compatible)

 

[Elizabeth23]

◦Click on “Start” and right click on “Computer”.
◦Click on “Manage”.
◦Click on “Device Manager”.
◦Under “Network adapters”, you will find the wireless driver listed.
◦Right click on it and click on “uninstall”. (Check and make a note of the driver installed on your system , version etc. so you can download and reinstall

but it says wireless in your list!!

00000000000

1. did it suddenly stop working?

2. did you do a system restore to a point where it was working?

3. did you install anything new?

 

[Elizabeth23]

for unknown device, right click and choose disable.

for the video controller, right click and choose properties, what is the manufacturer, version number, file name??

what is the make, model and model number of your pc?

64bit or 32bit?

xp pro, home, or media center edition?

 

[dlw1146]

Solved video problem by downloading and installing new driver.
Removed 'unknown device'.

Wireless error message:
'unable to find certificate'

 

[Elizabeth23]

http://www.tp-link.us/article/?faqid=255

This article has steps to resolve "cannot find certificate" error message