unable to install east Asian language files

hi all just need some advice,
been trying to install the east Asian language file but my XP install disk wont load it just comes up not responding and crashes.

is there anyway of installing these files without the disk?

any help/info would be great thanks :)
 
yeah i have tried what that page says but i cant find the i386 file its talks about anywhere and every time i try and instal it from the windows xp disk i have it crashes and re-starts my pc :(
 
C:\WINDOWS\ServicePackFiles

this is where i386 is located on my pc.

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are you at sp3 on your pc??

do you have bios set to boot from cd??

It would be helpful if you can give me some error messages concerning the crash from event viewer.
 
ok sorry to sound a bit dumb but how do i get even viewer up sorry not that computer savvy lol

will try looking in that location you said though thanks :)
 
two ways to get to event viewer

1. go to start>run> type in eventvwr.msc and click ok

2. go to start/control panel/administrative tools/event viewer.
 
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