Themes refusing to change! Help plz

Discussion in 'Windows XP Help and Support' started by Kitsune713, Sep 4, 2014.

  1. Kitsune713

    Kitsune713

    Joined:
    Sep 4, 2014
    Messages:
    4
    Likes Received:
    0
    so every time I start up my laptop I'm thrown into a guessing game of which theme will load, sometimes it's in the XP theme, or it's in classic grey. Either way i am unable to change which theme I get to use, I haven't received error messages when switching between XP, and classic, it just remains in whichever theme it was upon start up, basically it shows that I'm using my choice of theme in "Display Properties", but no matter what theme I choose it is always appearing as either XP or Classic.
     
    Kitsune713, Sep 4, 2014
    #1
    1. Advertisements

  2. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    are there any errors listed in event viewer??

    go to start/run and type in eventvwr.msc the sections you are most interested in are applications and system, check for the time at one of your reboots.

    also, what is your current antivirus??

    do you have any other scanners installed??
     
    Elizabeth23, Sep 4, 2014
    #2
    1. Advertisements

  3. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    ALSO: which theme do you want xp or classic??

    and do you have xp pro or xp home??
     
    Elizabeth23, Sep 4, 2014
    #3
  4. Kitsune713

    Kitsune713

    Joined:
    Sep 4, 2014
    Messages:
    4
    Likes Received:
    0
    I don't see anything relating to themes, but I'm not entirely sure what I'm looking for, I'm currently using AVG, I want to use XP theme, and lastly I'm using XP pro
     
    Kitsune713, Sep 4, 2014
    #4
  5. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    In event viewer you only want to look at a listing if it is an error, if it is just info do not worry

    an error will be red with an x in it

    a warning will be a yellow triangle with an exclamation point in it.

    if you double click on the entry a dialog box will open with further info

    =================

    First, I am not sure if AVG is still supporting xp

    see HERE

    also avg is not considered one of the top antivirus even when xp was still supported, that said

    I want you to download the following and run them, you can uninstall them later if you choose:

    Download, install, update and do full scan with these free malware detection programs:

    Malwarebytes Free (MBAM): http://www.malwarebytes.org/products/

    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    Remove all found, reboot, and run again until scans run clean, these can be removed afterwards if you so choose. Run scans one at a time, please.
    ==============

    when the scans are clean, NOTE: you may have to run each twice) and the issue is still occurring, then next I want you to create a new administrative account and then log into it and does the issue occur in the new account??
     
    Elizabeth23, Sep 4, 2014
    #5
  6. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    ALSO: I will be online for approx another hour, so I will check back.
     
    Elizabeth23, Sep 4, 2014
    #6
  7. Kitsune713

    Kitsune713

    Joined:
    Sep 4, 2014
    Messages:
    4
    Likes Received:
    0
    Sorry for not replying in so long, college has been a pain. Anyways I ran those anti malware like 12 times and am still getting malware hits, same ones over and over infact, also I tried the admin account thing no luck :/
     
    Kitsune713, Sep 30, 2014
    #7
  8. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    can you post the log from malwarebytes??

    so you created a new account and the same issue occurred in the new account, correct??
     
    Elizabeth23, Sep 30, 2014
    #8
  9. Kitsune713

    Kitsune713

    Joined:
    Sep 4, 2014
    Messages:
    4
    Likes Received:
    0
    I created a new Admin account and tried changing themes and the theme did not change just like before.

    Malwarebytes Anti-Malware 1.75.0.1300


    Database version: v2014.04.17.04

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Owner :: KEIRO [administrator]

    30/09/2014 10:48:54 AM
    mbam-log-2014-09-30 (10-48-54).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 312737
    Time elapsed: 1 hour(s), 3 minute(s), 39 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 3
    HKCR\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C} (PUP.Optional.WebSteroids.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6} (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.
    HKCU\Software\DynConIE (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\System Volume Information\_restore{10D2DF9A-CF24-4046-AF64-7A9F6B2D69AD}\RP300\A0135756.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.

    (end)
     
    Kitsune713, Sep 30, 2014
    #9
  10. Kitsune713

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,349
    Likes Received:
    487
    Location:
    Florida
    Elizabeth23, Oct 1, 2014
    #10
  11. Kitsune713

    nanaviai

    Joined:
    May 3, 2017
    Messages:
    4
    Likes Received:
    0
    What kind of malware? Trojan? browser hijacker? adware?
     
    nanaviai, May 3, 2017
    #11
  12. Kitsune713

    nanaviai

    Joined:
    May 3, 2017
    Messages:
    4
    Likes Received:
    0
    Some antivirus can not detect browser hijacker or PUP once they are legitimate.
     
    nanaviai, May 3, 2017
    #12
  13. Kitsune713

    nanaviai

    Joined:
    May 3, 2017
    Messages:
    4
    Likes Received:
    0
    nanaviai, May 3, 2017
    #13
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.