SQL Server Error

[payne.kj]

Hi, I have a computer in my office that has a windows update that won't go away and always says it cannot be installed. it's the Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332). I am not familiar with anything SQL, what this does or if it's even important. I do know I have a couple other issues on the computer so wondering if they might be related. Probably not, but you never know.

Is this an important update? Is there a reason it won't install? How do I fix it or get rid of the update?

Looking on my list of programs under the add/remove programs list, these are the ones that show up that have anything to do with SQL:


Microsoft SQL Server 2005
-GDR 4053 for SQL Server Database Services 2005 ENU
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files
Microsoft SQL Server VSS Writer

 

[Elizabeth23]

I have looked at several threads HERE and they all seem to say to reset windows update and/or to try to install the download manually.

http://support.microsoft.com/kb/2463332
kb article on this article

http://www.microsoft.com/en-us/download/details.aspx?id=7218
http://www.microsoft.com/en-us/download/details.aspx?id=184

both of the above are for kb2463332 but I am not up on sql and do not see the difference between the two.

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another step to try is installing on a clean boot, in the below link Do Not use the guided help method, in 7 years I have yet to see anyone get this to install.!!

http://support.microsoft.com/kb/310353

have you also tried to install in safemode?? download to your desktop and then go to safemode and install.

One other point : is this one of those updates that have to be installed on shutdown and not restart?? you can tell by going to start/turn off computer/ and in the dialog box that opens is there a little shield icon on the shutdown button?? This means that you have to shutdown to install, and it can take a while just do not turn off the pc, it will do it automatically

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