Sound problem

Trying to help a friend get the sound back on Win XP. He claims that he deleted the icon in Control Panel for his sound card... SigmaTel. I couldn't duplicate the problem and everything I've tried to do doesn't restore the sound.

The sound card is dimmed out in Sounds & Audio on the Audio tab for the default device.
Also tried to tune it on in Services.

Any suggestions?
 
go to the computers manufacturers website and download the audio driver.

go to device manager and uninstall the old dirver, reboot, install new driver,restart and now check the sound settings.
 
Thanks for the response. The problem is he bought the computer from a friend who built it therefore there is no name on it like Dell, HP, etc. I need to get into the computer specs somehow and find out who the mfg. of the sound card is... or the motherboard. Where woudl I find that info???:confused:
 
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