Sony Vaio L/top and USB modem

Discussion in 'Windows XP Help and Support' started by calymea, Oct 10, 2016.

  1. calymea

    calymea

    Joined:
    Oct 10, 2016
    Messages:
    1
    Likes Received:
    0
    Hi, I gave an older Sony Vaio running XP to a friend. She tried to install a usb modem on it and it wouldn't work. She contacted me with following messages,
    "Hi Rod checked it nothing wrong with modem that i had or sim card the computer program in windowsxp is not available to open pages on web it has been voided for sometime took it to the computer repair man in arcade not far from darrel leas cafe truly appreciate the jester thank you claire"

    This one also, "Cant be fixed he said it goes right up to windows 7micro soft delete the software so public have to up grade"

    Is there any kind of work around or 3rd party software to get it to work with this usb modem?
    thanks.
     
    calymea, Oct 10, 2016
    #1
  2. calymea

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,844
    Likes Received:
    754
    Location:
    Florida
    a modem is used for dial up internet connection, does your friend use this??

    1. name and number of the modem
    2. version of xp
    3. what service pack
    4. source and event id number from event viewer
    5. if possible exact message please , take a screen shot if you have to and attach the image here.
    6. what number of sony vaio laptop, does it have for example 3000 or some such number or name?
     
    Elizabeth23, Oct 10, 2016
    #2
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.