Shutdown Keeps Logging On

I have a problem shutting down a Windows XP PC I have no problem logging on or using the system. The only problem I'm having is when I attempt to shutdown the PC. The Windows XP PC keeps logging on. I don't have the XP initialization CD. The only way I can shutdown the PC is to hold the 'Power Off' button. How can I resolve this problem. Thanks ! ! !

 

Look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow trinangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

you can post the whole error box, click on the third icon down, that looks like an open book, this will copy to clipboard, open reply here and right click in reply box and choose paste, error will appear.

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Also, since you have performed ungraceful shutdowns you could have corrupted the system so you should run checkdisk with the /r parameter at least twice:

http://support.microsoft.com/kb/315265/en-us
How to perform checkdisk

if you do not have Recovery Console installed, then run from the start menu

go to start, run, type in cmd

in cmd type in chkdsk c: /r and press enter

type Y for yes and press enter

type exit and press enter

restart pc, allow checkdisk to finish and run again

this is a lengthy process depending on the size of your harddrive, the percentages will fluctuate, this is normal, you can view report in the event viewer.
go to start>run> and type in eventvwr.msc, click on the applications directory, and in the right hand panel choose winlogon.
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http://www.pcbuyerbeware.co.uk/Windows-XP-Shutdown-Restart-Reboot-Startup-Problems.htm#shutdown

some issues here to see if the cause is a startup program or a third party service.

 

Event Logs

Elizabeth23,

Here ya go . . . I posted three (3) separate events. Thanks ! ! !

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 12/31/1969
Time: 9:20:08 PM
User: N/A
Computer: DC7600NZ
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the service.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 12/31/1969
Time: 8:00:00 PM
User: N/A
Computer: DC7600NZ
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the ANIWZCSdService service.

Event Type: Error
Event Source: Windows Update Agent
Event Category: Software Sync
Event ID: 16
Date: 10/20/2029
Time: 11:55:53 PM
User: N/A
Computer: DC7600NZ
Description:
Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install
updates according to the set schedule. Windows will continue to try to establish a connection.

Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 30 30 30 30 30 ={000000
0028: 30 30 2d 30 30 30 30 2d 00-0000-
0030: 30 30 30 30 2d 30 30 30 0000-000
0038: 30 2d 30 30 30 30 30 30 0-000000
0040: 30 30 30 30 30 30 7d 20 000000}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 30 Number=0
0058: 20 00 .


Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 34
Date: 4/25/2029
Time: 1:02:30 AM
User: N/A
Computer: DC7600NZ
Description:
The time service has detected that the system time needs to be changed by -476711503 seconds. The time service will not change the system time by more than -54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com (ntp.m|0x1|192.168.1.199:123->64.4.10.33:123) is working properly.

 

Automatically Close Applications Not Responding at Shutdown

To Implement for All Users
[Start] [Run] [Regedit]
Registry Key: HKEY_USERS\.DEFAULT\Control Panel\Desktop
Data Type: REG_SZ [String Value] // Value Name: AutoEndTasks
Modify/Create the Value Name [AutoEndTasks] according to the Value Data listed below.
Value Data: [0 = AutoEndTasks Disabled / 1 = AutoEndTasks Enabled]
Exit Registry and Reboot

To Implement for Individual Users
[Start] [Run] [Regedit]
Registry Key: HKEY_CURRENT_USER\Control Panel\Desktop
Data Type: REG_SZ [String Value] // Value Name: AutoEndTasks
Modify/Create the Value Name [AutoEndTasks] according to the Value Data listed below.
Value Data: [0 = AutoEndTasks Disabled / 1 = AutoEndTasks Enabled]
Exit Registry and Reboot

Modify Shutdown Time for Services to Close

[Start] [Run] [Regedit] Change to 2000
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Modify/Create the Value Name [WaitToKillServiceTimeout] according to the Value Data listed below.
Data Type: REG_SZ [String Value] // Value Name: WaitToKillServiceTimeout
Value Data: [Default = 20,000 (expressed in milliseconds) Modify to preference.]
Exit Registry and Reboot

I have my registry set up to 1000 so that I do not experience a shutdown lagtime, but I also have my pc set to clear page file at shutdown so it still takes approx 20 secs to shutdown.

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for 7011 error read below:

http://www.microsoft.com/technet/su...5.0&EvtID=7011&EvtSrc=Service+Control+Manager

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for 16 error WUA read below:

http://support.microsoft.com/kb/824208

I have my wua set to manual and check for updates at the microsoft updates website, since there are no new updates for xp, then it may be trying to download for MSE if you have this installed.

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for 34 error W32 time read below:

http://technet.microsoft.com/en-us/library/cc733187(v=ws.10).aspx

if above happens frequently check the time in the bios and also your cmos battery may be failing.

 

Also, turn off the automatic updates.

I even have it turned off on my W7 drive.

The days when M$ was cuddly uncle Bill are gone. Now its run by some guy who thinks its bad karma to ask for a pay rise.

Don,'t trust M$ ever.