I am helping a friend with the subject problem. Am advised that the only thing out of the ordinary is she let the battery rum down and then recharged it. She then couldn't connect to the internet. Before the battery ran down she was able to connect to the internet. She, also, advises that no other things were done to the computer.\r\nShe asked me to take a look at it and I did. At my home,. her computer could detect my router. Tried to establish a connection, using my SSID and password, and could not.\r\nWhile trouble shooting I noticed that the subject device had a "red X" on it and a message that sid a "cable was disconnected". I would guess that it is not a cable disconnect but something else is wrong. Attempts to configure the subject device were fruitless.\r\nWhere do I go from here?