Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.
You can edit out any personal information.
above will give me the info I need on make, model and model number
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to check your services, go to start>run> type in services.msc, and scroll down to windows audio , double click on it and the properties window will open and then you can select automatic and start the service, if it is not already selected. Let me know if the service was already selected.
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if you did not install the proper drivers, you might get a blue screen, I will need the stop numbers of the blue screen and any files and or program listed in the blue screen.