Never in all my years

Discussion in 'Windows XP Help and Support' started by KBL, Jan 29, 2015.

  1. KBL

    KBL

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    Well, as you might have guessed from the subject heading, I have never come across this problem before in all of the XP installations I have done over the years.

    Replaced a hard drive that crashed and reinstalled Win XP home 32 bit. Installed chipset drivers and the rest. Connect to the net and do all of the 133 updates last night, all working good when I turn it off.

    Turned on today. All working as expected and then 5 more updates.
    Reboot and now I cannot get ANY keyboard to work. USB or PS/2.
    All other devices are working as they should. Even the USB mouse.

    Check Device Manager and there is a USB HID Device (keyboard) in there but it still does not work. I rolled back drivers and did system file check. Restored to last good config etc. Nada.

    Any ideas or am I going to have to start from square one again and hope the same problem doesn't happen?

    K
     
    KBL, Jan 29, 2015
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  2. KBL

    Elizabeth23

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    from here

    http://windows.microsoft.com/en-us/...uchpad-keyboard-problems-in-windows#v1h=tab01

    above is a tutorial to follow some troubleshooting steps.

    does the keyboard work in safe mode??
     
    Elizabeth23, Jan 30, 2015
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  3. KBL

    KBL

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    Hi Elizabeth,

    Thanks for the reply.
    I will most definitely try that out, but as the USB mouse is working ok in all ports wasn't sure if it was root hub related. Unless it's a power issue.
    We'll see later today. I had just had enough yesterday after doing all of the other stuff.

    I don't think USB keyboard worked in safe mode either.

    Will let you know how it goes later.

    K
     
    KBL, Jan 30, 2015
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  4. KBL

    Elizabeth23

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    Hmm , I agree that if the mouse works in all usb slots then it is not the usb slots that are bad, it is not the cable as you said the board works in another pc.

    will have to do some more research :)
     
    Elizabeth23, Jan 30, 2015
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  5. KBL

    KBL

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    I bit the bullet and decided to do a complete reinstall of XP again.
    Either way one of two things would happen. It would result in the same problem or it would install with all things working as they should.

    Thankfully, everything is working now.

    It's something we'll just have to put down to gremlins. ;)

    Thanks for input anyway Elizabeth.

    K
     
    KBL, Jan 30, 2015
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  6. KBL

    Elizabeth23

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    you are welcome, you probably forgot to feed your poor gremlin and it went on strike :)

    ==
     
    Elizabeth23, Jan 30, 2015
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