MSI Installer Problem

Discussion in 'Windows XP Help and Support' started by littlepeaks, Feb 6, 2018.

  1. littlepeaks

    littlepeaks

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    I decided to try to resurrect my old XP machine, which hasn't been use in years. I plugged it in, and it ran fine. I installed networking software, and it promptly told me to install 105 Windows Updates. Anyway, after doing this and updating and uninstalling other out-of-date stuff, all of a sudden the PC was continually accessing the HD, and trying to access the floppy drive (after a reboot). I looked at the processes running, and it looks like the MSI installer was the culprit. So I rebooted into the safe mode, and went into the system environment, and the installer log was continually recording the following error: Detection of product {B0255743-165B-48D5-8DA8-37DFB9930014}, feature 'shared' failed during request for component '{4EC22343-806F-45BE-AFF5-ADAFCD97EC48}'&#x000d&4x000aj
    Those numbers looked like registry keys, so I opened up regedit, and did a search, but couldn't find either of them (no surprise there). So is there a way to find out what it's trying to install, or what the component it's looking for is? BTW, I am using this as a learning experience. I tried using system restore, but that failed on every restore point I used. If I can't fix it, I found my custom Norton Ghost boot disk, and will just install an image off my external HD, if that works. (I did that once before, and that's pretty slick). I want to use this PC to get familiar with Linux, but would like to make it dual boot, and have it working on both Linux and XP, if possible.
     
    littlepeaks, Feb 6, 2018
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  2. littlepeaks

    Elizabeth23

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    please go to start/shutdown/ and look at the shutdown icon , see if there is a little shield icon over the button, this tells you that the pc has to shutdown, NOT restart, to install however many updates needed to install with a shutdown, please check this and shutdown the pc, depending on how many updates it will take awhile. let me know the results
     
    Elizabeth23, Feb 7, 2018
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  3. littlepeaks

    littlepeaks

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    I should have included that info in my original post. All the updates installed OK, except for one that failed (KB2833941 Security Update for MS.NET Framework 1.1 SP1 on Windows XP). I tried to reinstall it again, but it fails. Also, everytime I shut down XP (even if I'm not trying to rerun the update), during the shutdown process, it says "Installing update 1 of 1". I thought maybe I shouldn't have installed all 105 updates in 1 batch -- if I restore the image, and do this again, maybe I'll install 10 at a time, or something. Then again, maybe I got a virus, but I don't think so. Also, I tried to update Java, but the executable just stops, and doesn't do anything.
     
    littlepeaks, Feb 7, 2018
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  4. littlepeaks

    Elizabeth23

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    java no longer supports xp,

    https://www.bleepingcomputer.com/forums/t/501133/latest-update-fails-to-install-everytime/

    read above and see if the solution will fix the issue by selecting to uninstall all .net 1 and then reinstall.

    if above fails, I have found that you might have to uninstall all .net framework and then reinstall all and this is a lengthy process, :) let me know if above does not work and will give links to download for cleaning .net and installing.
     
    Elizabeth23, Feb 7, 2018
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  5. littlepeaks

    littlepeaks

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    Thanks for the help. Unfortunately, it's not possible to install or uninstall anything, because the installer is busy trying to install something. So, I gave up, and used My Norton Ghost boot disk to (successfully) install an older image (from about 4,200 days ago). I guess I haven't used the PC since then. It's unfortunately that I don't have total control over processes (such as the installer) on my PC.
     
    littlepeaks, Feb 11, 2018
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  6. littlepeaks

    Elizabeth23

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    okay, sorry I could not help.
     
    Elizabeth23, Feb 11, 2018
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