Issues upgrading to Win 7

Discussion in 'Windows XP Help and Support' started by karene999, Mar 24, 2014.

  1. karene999

    karene999

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    I have some HP DC7900 desktops running XP 32. They are using Intel Core2 Duo CPU E8500, which is supposed to be compatible with both 32 and 64 bit OS. I want to upgrade these to Win7 x64. I have run the Win7 upgrade advisor, and it shows that I can upgrade to Win 7 x64. The only issue it shows is that the Ethernet driver is not compatible with Win 7.

    So I grabbed the updated Ethernet driver and performed a custom install of Win 7 x64. I lost video just over half way through the installation. I tried to force the computer to come up in safe mode but nothing.

    I confirmed that the system bios was up to date, before the install so I don't see that being the problem.

    This only happens when trying to go to 64 bit, I can install 32 bit with no issues.

    Has anyone ever seen anything like this before? Any suggestions greatly appreciated.
     
    karene999, Mar 24, 2014
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  2. karene999

    Elizabeth23

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    above from here

    http://ark.intel.com/products/33911/intel-core2-duo-processor-e8500-6m-cache-3_16-ghz-1333-mhz-fsb

    you should check with the oem for an updated bios to run 64 bit.
     
    Elizabeth23, Mar 25, 2014
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  3. karene999

    karene999

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    The BIOS version shows that it is compatible with Win 7 Pro X64.
     
    karene999, Mar 25, 2014
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  4. karene999

    Elizabeth23

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    Elizabeth23, Mar 25, 2014
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