Installation/activation of sound reproduction

Discussion in 'Windows XP Help and Support' started by efuzzy, Feb 1, 2015.

  1. efuzzy

    efuzzy

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    Hello,
    I operate an desktop-pc with winxp prof and win7 prof. I get sound only with the win7 system.
    What's wrong? I did not find so far a sucessful advice how to handle this error with xp.
    The device manager shows audio, video-, game-controller ok.But I get the information that something is wrong with the installation of the audio-controller for multimedia, the PCI-communication-.controller and the video-controller(VGA), yellow requestion marks.
    What does this means? What I have to do?
    Thanks
     
    efuzzy, Feb 1, 2015
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  2. efuzzy

    Elizabeth23

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    Elizabeth23, Feb 1, 2015
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  3. efuzzy

    efuzzy

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    No, I do not remember any efforts to install specifically any drivers in the area audio, video and game-controllers because the device manager tells me the individual device is operable,.
    obiviously not.
    A special audio-card is not installed. I use a K8M890M2MA board from Gigabyte.
    Now I have to go to this site to look for information which driver I have to install--- right?
    What's the difference between winxp and win7 in this context? Win7 works without any drivers I had installed specifically.
    Thanke so far.
     
    efuzzy, Feb 2, 2015
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  4. efuzzy

    Elizabeth23

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    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

    You can edit out any personal information.

    I also want you to expand components, highlight sound device, and paste that info also.

    ==

    what happened with the troubleshooting article?

    did none of the solutions work?
     
    Elizabeth23, Feb 2, 2015
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  5. efuzzy

    efuzzy

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    That's what I get with msinfo32:

    Betriebssystemname Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    Betriebssystemhersteller Microsoft Corporation
    Systemname EFUZZY-78BA6045
    Systemhersteller Winfast
    Systemmodell AWRDACPI
    Systemtyp X86-basierter PC
    Prozessor x86 Family 15 Model 79 Stepping 2 AuthenticAMD ~1599 Mhz
    BIOS-Version/-Datum Phoenix Technologies, LTD 641W1P24, 30.08.2006
    SMBIOS-Version 2.3
    Windows-Verzeichnis C:\WINDOWS
    Systemverzeichnis C:\WINDOWS\system32
    Startgerät \Device\HarddiskVolume7
    Gebietsschema Deutschland
    Hardwareabstraktionsebene Version = "5.1.2600.5512 (xpsp.080413-2111)"
    Benutzername EFUZZY-78BA6045\Herbert Vogel
    Zeitzone Westeuropäische Normalzeit
    Gesamter realer Speicher 2.560,00 MB
    Verfügbarer realer Speicher 1,73 GB
    Gesamter virtueller Speicher 2,00 GB
    Verfügbarer virtueller Speicher 1,96 GB
    Größe der Auslagerungsdatei 4,28 GB
    Auslagerungsdatei C:\pagefile.sys

    I do not really understand what you mean with this and how to handle.
    I also want you to expand components, highlight sound device, and paste that info also.
    I suppose to ask for detail information of the device manager. How can I insert this?
    A sceenshot with purrint does not work.
     
    efuzzy, Feb 3, 2015
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  6. efuzzy

    Elizabeth23

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    [​IMG]

    in the pix you can see components expanded, you would click on sound device and the right pane will refresh with the new info, you will copy/paste the same way you did with msinfo32
     
    Last edited: Feb 3, 2015
    Elizabeth23, Feb 3, 2015
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  7. efuzzy

    Elizabeth23

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    Last edited: Feb 3, 2015
    Elizabeth23, Feb 3, 2015
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  8. efuzzy

    efuzzy

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    Sorry, my English is too bad to understand what you really ask with components expanded.
    Now I downloaded Realtek Audio Driver and VIA Chipset Driver from a accomanied CD and sound works.
    I have counted on what the installation winxp procedure told me and obviously that's not enough.
    Up to now I have not installed the drivers Realtek LAN Drivers and VIA VGA Drivers because these facilities works for me. Your advice?
    So far many thanks for your advice.
     
    efuzzy, Feb 4, 2015
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  9. efuzzy

    Elizabeth23

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    so the audio works now???

    by Expand, I mean to click on the plus (+) sign next to the word components
     
    Elizabeth23, Feb 4, 2015
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