I have a problem:(

download and extract the document in the attached zip folder , it shows causes for most shutdown/reboot problems
 

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  • WINDOWS XP SHUTDOWN.zip
    24.8 KB · Views: 295
as most shutdown/reboot problems are hardware or drivers it is probable that you have a bad driver,

what is the make, model and model number of pc
Home, Pro, or MCE
32bit or 64bit
laptop or desktop

see if you can boot to safe mode and uninstall the video driver, xp will then use a generic driver until we can find the proper driver for your pc
 
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