Help! Network printer is invisible to one computer

R

RichO

Hi all, having a problem here and finding no solutions anywhere.

I have a small office at work with 6 computers and a printer connected to a wired network. Everything has been working fine. As of yesterday we got an internet service upgrade with a new modem and the router we were using was replaced with a switch.

Everything seemed to work fine, except suddenly one of the computers can no longer connect to the network printer. This computer can connect to other computers on the network, and to the internet, but the printer is invisible to this computer. Windows can't find it, the printer install software can't find it. I tried disabling the firewall but it didn't make a difference. All other computers on the network work just fine.

I am stumped. Any help would be appreciated.
 
The printer is a Brother DCP-8085DN.

As far as the add printer wizard, it finds no printers. When the printer was originally installed this computer had no problem finding it. Everything was good until the router was replaced with a switch.

The only thing I haven't tried is connecting to the printer via IP address.

I will look further into that on Monday when I am there.
 
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