having a big windows xp issue

hello everyone i have a dell latitude d610 laptop with windows xp professional version 2002 service pack 3 and i am having big issues with it lets start off :
my laptop just ruins every program on my comupter i downloaded unity 3d setup on my phone and installed it on my laptop and every thing worked fine until i turned off my laptop and returned it on it corrupted the installer and it gives me that NSIS error i reput the installr from my phone installed it and worked until i turned it off plus its ruins google chrome browser it gives me oops snap with every single item in it when reinstalling it it worked untill reboot but what fools me that i reformated it a day ago and installed a fresh copy of windows and stills corrupt my programs ,no installer runs no program runs until reinstall am really confused can just anyone help me whats to do ..regards :REDa

 

please uninstall unity 3d and leave uninstalled

does pc now shutdown and restart without loss?

 

hello thanks for your reply i tried it and nearly tried every thing i am really stuck

 

please, what were the exact steps you used to reformat and did you use a genuine installation cd or a recovery cd, they are not the same thing,

a repair install or a clean install?

you need to run the recovery console, insert the cd and press R

press enter when asked for password unless you have an admin password

choose the number for windows, most just use 1, and press enter

then type in chkdsk c: /r and press enter, let finish, percentages will fluctuate, this is normal, run at least 2 or 3 times.

 

hello elizabeth thanks for your reply i just installed a clean install :fresh copy of "windows reloaded final 2012 sp3" i reformated it and deleted all computer data it returned new and i did not understand what the steps u sayed to me can u help plz

 

if you have an installation cd:

1. insert instllation cd into drive

2. restart and immediately start tapping F2, to get into the bios,

3. in bios set to boot from cd rom first

4. exit and save changes

5. when you get the screen to press any key to boot from cd hit a key

6. let files be loaded and you will get a welcome screen with 3 options

7. choose R for recovery console

8. in recovery console you are going to run checkdisk with the /r parameter, do this by typing:

chkdsk c: /r

9. you will have to run checkdisk at least twice until no errors are found.

 

okayy just thankss for you reply i will try it and report u the results thnks again

 

any results yet?

 

hello elizabeth thank uu very much my dear i think my problem is now solved thanks siss love u

 

You are welcome

 

Thanks