Graphics crashing

This is my first post here. My OS is XP SP3

Having a problem where my graphics seem to crash and open windows become either white or clear.

After a restart. the Event Log shows these errors, each time:

The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070422 from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp.

Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206


The description for Event ID ( 0 ) in Source ( gupdate ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped.

I can supply any further infor which may be needed.
I will be grateful fr any advice
Please give me the source code and the id number


you can click on the third icon down which looks like an open book, this will copy to the clipboard and then open a reply post here and right click and select paste and it will place the whole error dialog box .
Thank you so much Elizabeth for getting back.

I am sorry to say, I'm not sure which source code you mean. If you could say where this will be found.

As for the computer itself. Mine was built by Novatech some years ago. Belarac Advisor Details below:

Board: ASUSTeK Computer INC. P5N32-E SLI 1.XX
Bus Clock: 266 megahertz
BIOS: Phoenix Technologies, LTD ASUS P5N32-E SLI ACPI BIOS Revision 1205 08/22/2007

2.40 gigahertz Intel Core2 Quad
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
NVIDIA GeForce 210 [Display adapter]
1394 Net Adapter
↓*Bluetooth Device (Personal Area Network)


none responded

Bluetooth Device (RFCOMM Protocol TDI)
NVIDIA nForce Networking Controller
↑*NVIDIA nForce Networking Controller #2
VIA OHCI Compliant IEEE 1394 Host Controller
Generic Bluetooth Radio
Microsoft Bluetooth Enumerator
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator (2x)
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (2x)
pcouffin device for 32 bits systems

If there is any more information I can supply please say so.

Thank you again
go to start>run>type in eventvwr.msc in event viewer, you want to click on the error message, you have done this as you provided the info above, when the dialog box opens with the error message, in the top section there will be a source code and and id number

or if you look to the right, third icon down you can click on the copy button and paste the entire box in your reply.
Thanks again for getting back Elizabeth. And for the clarifications.

Date: 03/05/2014 Source: VSS
Time: 09:31:44 Category: None
Type: Error Event ID: 8193
User N/A

Date: 03/05/2014 Source: EventSystem
Time: 09:31:44 Category: (50)
Type: Error Event ID: 4609
User N/A

Thank you for the advice on the driver. I confess I hadn't thought of that as I last checked, and downloaded an update driver, last November. That one was dated 29-10/2013.

These problems have started within the last few weeks and a more recent driver has been released, dated 09-03-2014.

Hopefully this will sort things out. If not, I will ask you again if that's OK?
This event indicates that an unexpected Volume Shadow Copy Service (VSS) error has occurred.

Check that the VSS service is enabled

To check that the VSS service is enabled:

Click Start, point to Administrative Tools, and then click Services.
In the results pane, double-click Volume Shadow Copy.
Ensure that Startup type is set to Manual.
Click OK.

vss is volume shadow copy and mostly used in backup
not sure why it would mess with your display



Correct values are as follows:Basically, it is under the following section of the registry:


The values for OwnerSID and TypeLib are probably wrong

OwnerSID (REG_SZ): S-1-5-18

After you set these values as shown, you will need to reboot the system before VSS will work properly again.

from here

I am running xp pro and these are the two values I have in my registry for this key.
Correct - the VSS/COM+ errors that you see in the event log
(specifically 0x80040206 and 8007043C) are just bogus error codes that
will always appear together, each time you reboot a Windows XP machine
in Safe Mode.

from here


what was the info on the id 4609??

many error codes so I need specific info see here:


you should clear all logs and see what comes up for current problems

right click on each directory and select clear log, save if you wish.


did the driver help the display??

have you tried a different monitor and/or does the monitor work okay on a different pc??
After installing the new driver, I've so far, had no further problems.

NVIDIA also put a tool in my taskbar called NVIDIA GEForce Experience which notifies of any updates.

I think you have have solved it Elizabeth. You're a star

I am also mystified as to the actual errors, because, as you point out, Display shouldn't be affecting either of those services.

It occured to me though, that with such a short time between issuing new drivers, the 29-10/2013 may have been faulty.

Just a thought though. Hopefully no further problems.
I have found a program that is apparently recommended by Microsoft which will install any available drivers automatically.

Check it out. On my machine I had a load. But I will say, for some reason, updating my LAN driver caused my LAN to fail. I rolled back and have had no further problems.

There is also a paid for version but the free seems to be fine.
Seems there are a few sceptics, but all based upon their suspicions rather than experience.

If someone is having problems with drivers, then this seems to be the solution. It's a lot quicker,, easier and more accurate than manually searching for every single driver.

I can say, it flagged up a number of out of date drivers. It isn't showing any problems on any malware/anti-virus checkers I've used. It doesn't run all the time, just when I click on it.

It is recommended by both Microsoft as a certified partner and MajorGeeks. The latter has never let me down.

There is one fellow on the avast forum, suggesting never to use any product that needs to look at your computer!

Then just to make me belly laugh, recommends another similar product!

Now that's funny!:D
unless it is someone you truly trust.

the poster did add this disclaimer, so he trusts the app he uses.

For me, I have never (knock on wood) had to use a driver app, I get all my drivers from the dell manufacturer's site, and have them saved to a cd.

when I reinstall, then I just add my drivers as there is a certain order to install drivers, the chipset always being first, unless a dell then you install the NSS or DSS first.

Most problems arise from inappropriate drivers being installed or from an os being installed that is different from the original installation.
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I wouldn't normally use one either Elizabeth, even one I paid for.

I have used a tool from the NVIDIA people, but that didn't flag up many of those I eventually needed.

I used and like slim because of the recommendation.

My current machine I bought from a local computer store that has an excellent after sales service. and a great reputation generally. I confess I have never used Dell

The advantages with using a company like Dell are pretty enticing, to be frank.
I have managed to totally solve this problem by getting rid of Google Chrome.

Not sure what it was doing, my machine was having identical crashes daily.

Removing Chrome and using Firefox has completely eliminated the problem
Google chrome may be a little more secure, but I do not like the way it takes over my pc, so I use firefox also. :)

One other point on drivers:

Even if a driver is, for example Intel, it does not necessarily mean that intel will have the driver.

This is usually for OEM machines only, I have intel graphics, but cannot get the driver from the intel website, because dell does a little something to the driver so that it must be from the dell website only, a scan at intel for the driver will even tell me that since I have a dell to get my driver from them.
I've head that with oem.

I bought my XP disc separately. My computer came as, what is known as barebones. That is, a case, with PSU, motherboard. Everything else, from cpu and memory, to sounds and graphics card need to be selected and added as required.

It's handy because I can get exactly what I wanted. But care needs to be taken to find a decent supplier who will offer decent after sales support. I use a store here in the UK called Novatech,

But the issue is an important one. Thanks for bringing it up.
You are welcome and great work on solving your issue, sometimes it takes a trial and error to see if it is a program.

I just found out that avast and malwarebytes anti exploit do not play well together with firefox, so I uninstalled avast and mbae works fine now in firefox.