Frozen mouse/keyboard

Discussion in 'Windows XP Help and Support' started by mpb3, Jul 12, 2015.

  1. mpb3

    mpb3

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    Following an ill advised driver update, my mouse and keyboard no longer function. I had enough sense to set up a prior restore point but now cannot reach it. I would be grateful for any advice.
     
    mpb3, Jul 12, 2015
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  2. mpb3

    Elizabeth23

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    do they work in safe mode??
     
    Elizabeth23, Jul 12, 2015
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  3. mpb3

    mpb3

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    I'm sorry to say I don't know how to boot in safe mode
     
    mpb3, Jul 13, 2015
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  4. mpb3

    Elizabeth23

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    restart pc and immediately start tapping F8, an advanced boot menu will come up which will show different boot options, choose safe mode and let it take its time to boot up, when you are in safe mode you will see safe mode in all 4 corners of screen,

    safe mode is slower and only the bare minimum of drivers are loaded, this is a troubleshooting boot.

    try a system restore from safe mode if you can get there.
     
    Elizabeth23, Jul 13, 2015
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