Folder keeps appearing after startup

Discussion in 'Windows XP Help and Support' started by jrwb, Dec 12, 2015.

  1. jrwb

    jrwb

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    Hi
    My computer starts up with no problem, except that after completing startup, a window with files in it marked 'system 32' keeps appearing. I just click 'x' and it closes immediately, but how can I stop it appearing at all?
    Thanks for your help.
     
    jrwb, Dec 12, 2015
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  2. jrwb

    Elizabeth23

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    you probably have an infection

    1. what is your current antivirus?

    2. what other scanners do you have installed?

    3. run a scan with your antivirus until it comes clean

    4. download and run the FREE malwarebytes antimalware , let it remove all and run again until scan is clean, reboot as necessary:

    https://www.malwarebytes.org/antimalware/

    5. run checkdisk, if you do not have the recovery console installed or do not have an updated cd (sp3 is slipstreamed into the install cd), then you can run from within windows:

    http://support.microsoft.com/kb/315265/en-us
    How to perform checkdisk

    if you do not have Recovery Console installed, then run from the start menu

    go to start, run, type in cmd

    in cmd type in chkdsk c: /r and press enter

    type Y for yes and press enter

    type exit and press enter

    restart pc, allow checkdisk to finish and run again

    this is a lengthy process depending on the size of your harddrive, the percentages will fluctuate, this is normal, you can view report in the event viewer.
    go to start>run> and type in eventvwr.msc, click on the applications directory, and in the right hand panel choose winlogon.
    ======

    let me know the results of all the scans.
     
    Elizabeth23, Dec 12, 2015
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  3. jrwb

    jrwb

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    Thanks a lot...got rid of it.
     
    jrwb, Dec 14, 2015
    #3
  4. jrwb

    Elizabeth23

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    run scans daily with antivirus, and use a malware scanner at least weekly

    I run 360 total security, by qihoo, daily, and I also have installed the free malwarebytes anti-malware scanner and run that weekly and also in my right click menu to scan anything I have downloaded to my desktop.

    do not know if it is doing anything major but I also run spywareblaster, it will not clean an infected pc, but will keep the spyware off.

    Have a good day! :)
     
    Elizabeth23, Dec 14, 2015
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