control panel problems

Discussion in 'Windows XP Help and Support' started by buzzersdad, Dec 15, 2013.

  1. buzzersdad

    buzzersdad

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    I have 2 strange things happening with my control panel - 1. add/remove programs does not initiate at all, and 2. I have some other program icons appearing in the control panel window that I can't get rid of, such as Avira, Flash Player and Java. Any ideas?
     
    buzzersdad, Dec 15, 2013
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  2. buzzersdad

    Elizabeth23

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    you should first insure that your system is clean

    1. what is your current antivirus?

    2. do you have any other scanners installed?

    3. do the following:

    Download, install, update and do full scan with these free malware detection programs:

    Malwarebytes (MBAM): http://www.malwarebytes.org/products/malwarebytes_free
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    Remove all found, reboot, and run again until scans run clean, these can be removed afterwards if you so choose. Run scans one at a time, please.

    post back after scans are clean and we can further troubleshoot.
     
    Elizabeth23, Dec 15, 2013
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