Can't keep my desktop picture

SteelFlower17 · Feb 8, 2015

Somewhere in November,2014,the PC I used...well...broke.Friend of mine found me one of his old computers with Windows XP(SP3) and well it worked just fine until I found something that well really bothers me.

I can't keep my desktop pic in place.

I've worked on a computer with XP years ago and know how to change the background,don't tell me I'm doing something wrong.

Also I tried with regedit then HKEY LOCAL MACHINE/SOFTWARE/Microsoft/Windows/Current Version/policies/Active Desktop and NoChangingWallPaper....and such...didn't work.

Every time I log out or restart or a certain time passes the desktop pic resets back to black.

Help?

Elizabeth23 · Feb 8, 2015

http://www.askvg.com/solution-windows-desktop-does-not-save-user-customized-settings/

check each of the registry keys listed here.

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when you got this pc did you do a fresh install of xp??

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SteelFlower17 · Mar 1, 2015

Elizabeth23;3251116 when you got this pc did you do a fresh install of xp?? ==[/QUOTE said:
Thanks.

Um no,my friend only deleted his documents,no re-installation,nothing.

Elizabeth23 · Mar 1, 2015

create a new account, copy the desired picture to my pictures of the new account.
log out, log in as the new account, place your desired picture as background, restart pc.

log in as new account did the picture stay in place??

if so then the other account is corrupted, copy all docs , etc. to the new account and then delete the old account.

SteelFlower17 · Mar 3, 2015

Elizabeth23 said:
create a new account, copy the desired picture to my pictures of the new account.
log out, log in as the new account, place your desired picture as background, restart pc.

log in as new account did the picture stay in place??

if so then the other account is corrupted, copy all docs , etc. to the new account and then delete the old account.

Thanks

SteelFlower17 · Mar 4, 2015

Elizabeth23 said:
create a new account, copy the desired picture to my pictures of the new account.
log out, log in as the new account, place your desired picture as background, restart pc.

log in as new account did the picture stay in place??

if so then the other account is corrupted, copy all docs , etc. to the new account and then delete the old account.

It didn't btw.I tried.New account,new everything...and nope,still gone after 30 minutes.

Elizabeth23 · Mar 4, 2015

okay, will keep searching. I had thought it might be a corrupted account.

have you tried a different picture?? does the same thing happen??

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you might run chkdsk c: /r , run at least twice. this should correct any system file.

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any errors in event viewer??

SteelFlower17 · Apr 11, 2015

Elizabeth23 said:
okay, will keep searching. I had thought it might be a corrupted account.

have you tried a different picture?? does the same thing happen??

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you might run chkdsk c: /r , run at least twice. this should correct any system file.

==

any errors in event viewer??

Happens with every pic I tried....And now on top of everything my sound disappeared...

Thank you

Elizabeth23 · Apr 12, 2015

you would do well to clean your pc as it sounds like it is infected:

what is your current antivirus??

do the following:

Download, install, update and do full scan with these free malware detection programs:

Malwarebytes Free (MBAM): http://www.malwarebytes.org/products/

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

Remove all found, reboot, and run again until scans run clean, these can be removed afterwards if you so choose. Run scans one at a time, please.

SteelFlower17 · Apr 13, 2015

Elizabeth23 said:
you would do well to clean your pc as it sounds like it is infected:

what is your current antivirus??

do the following:

Download, install, update and do full scan with these free malware detection programs:

Malwarebytes Free (MBAM): http://www.malwarebytes.org/products/

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

Remove all found, reboot, and run again until scans run clean, these can be removed afterwards if you so choose. Run scans one at a time, please.

Avast is my current antivirus software,I did clean up with it few days ago and found 5 viruses which I cleaned up but now my sound disappeared again.

Elizabeth23 · Apr 13, 2015

uninstall your sound driver and then reinstall

you can do the following and I can find your driver:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.
You can edit out any personal information.

and also expand Components, highlight Sound device and copy/paste that info also.

SteelFlower17 · Apr 13, 2015

Elizabeth23 said:
uninstall your sound driver and then reinstall

you can do the following and I can find your driver:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.
You can edit out any personal information.

and also expand Components, highlight Sound device and copy/paste that info also.

It tells me that Windows can't find msinfo32

Also um...in which folder are Components?
Sorry can't really think right now.

Elizabeth23 · Apr 14, 2015

if you cannot get msinfo32, then you are still infected, run malwarebytes again and again until nothing is found, run full scans, and then do an online scan, either of the ones below:

http://en.kioskea.net/faq/4408-online-scan-with-kaspersky

http://www.eset.com/us/online-scanner/

SteelFlower17 · Apr 14, 2015

Elizabeth23 said:
if you cannot get msinfo32, then you are still infected, run malwarebytes again and again until nothing is found, run full scans, and then do an online scan, either of the ones below:

http://en.kioskea.net/faq/4408-online-scan-with-kaspersky

http://www.eset.com/us/online-scanner/

I ran Malwarebytes twice and it found nothing,but I still can't get msinfo32 ,also I did an online scan and it found me only 10 files which I removed.

I literally bombarded my PC with all the softwares you linked me to except Kaspersky and deleted all the files they found.

Right now I have SoundMAX uninstalled and will reinstall it in a minute.If this doesn't recover the sound I will probably give the PC over for full reinstallation.

Elizabeth23 · Apr 14, 2015

https://www.google.com/#q=no+sound+xp

no sound issues above read through several, before reinstalling.

SteelFlower17 · Apr 14, 2015

Elizabeth23 said:
https://www.google.com/#q=no+sound+xp

no sound issues above read through several, before reinstalling.

The sound card is a device or is in the system?

Elizabeth23 · Apr 15, 2015

The sound card is a hardware part generally integrated onto the motherboard,

the problem with sound is generally the driver.

if you go to the control panel and click on sounds and audio devices, you can click on the help button for further troubleshooting,

you can look in device manager to see if the sound driver is working properly or has a warning next to it, generally a yellow exclamation point.

SteelFlower17 · Apr 15, 2015

Elizabeth23 said:
The sound card is a hardware part generally integrated onto the motherboard,

the problem with sound is generally the driver.

if you go to the control panel and click on sounds and audio devices, you can click on the help button for further troubleshooting,

you can look in device manager to see if the sound driver is working properly or has a warning next to it, generally a yellow exclamation point.

Oh.It doesn't have any mark...tells me all drivers are working properly.Thats why I thought the problem could be in the machine.

Elizabeth23 · Apr 15, 2015

it might be the settings, did you go to the control panel??

did you check your speakers on a different pc??

it might be the jack is bad?? if the speakers work in a different pc then that may be the prob, and you should get a speaker to try that is usb and not ps2