Black screen, note in upper left corner, asking for password

It will not go past the black screen tried every key suggest, it wont move, after 4 attempts at passwords, it says fatal error, and tells me to go to Entel site. I couldn't find a thing there.

looked all over web, no similar situations found.

 

are you able to boot to bios or safe mode?

if you can boot to bios you need to set the pc to run from a usb or cd first and then run either hirens boot cd or other rescue disk and run a virus scan / recovery console, chkdsk with the /r parameter, this appears an infection.

 

cannot change anything on the black screen except try three times for right password, then it says contact intel, and and found nothing there.

 

Also it wont boot from anything, wish I knew that password

 

depending on your pc configuration, unplug everything and the plug from the wall, press power button for about 5 secs to release residual charges, then open case and pull the password pin for about 5 mins before replacing, and also pull the CMOS battery for about 5 mins, this should set the BIOS back to how it came from the factory, so if there are any bios settings you have changed then you will have to go in and redo the settings.

try the below search page if above does not work, there may be a solution in one of the hits listed

https://duckduckgo.com/?q=black+screen+asking+for+password,+win+xp&t=h_&ia=web

 

Don.t know where the password pin is but I will search the web, thanks Elizabeth, you are a gem.

 

what is the make, model and model number of the pc, I can look for your service manual which will show you where the pin is located.

 

I's a W3507 with XP media version, I found the three pin with a shorting stub, for normal it goes to pins 1 and 2, for set up it is 2and 3. pulled the battery , bottom line is it fixed it. You have my most heartfelt thanks.

This was a gift from a lady I know, I has three times the processor of the one my wife WAS using, it was also XP, but either I messed it up, or it just messed by itself, so when the new one came, I am trying to get it working for her.

These XP's are not easy to get wireless, her old one came from the factory with xp and way back it got wireless ok, but when I reinstalled the OP I could not get on line, been trying that for over a month , now trying on the gift computer. Wireless adapter is Lynksys WMP54G .

Oh I forgot to tell you last week on the media version Intel, something disabled ALL the services, it took a long time to enable them back, don't know if they are right. I tries a system restor with a note saying windows could not restore my computer, maybe I am not the original owner/ administrator.

Thanks again

PS, I'm 93, and that explains a lot of my troubles!

 

How To Find Drivers For An Unrecognized Device

1. Open Device Manager (Control Panel>System>Hardware>Device Manager)
2. The hardware whose drivers are missing will appear as Unknown device, so it's easier to locate the device.
3. Right click on the unknown device and click on Properties.
4. Under the Properties window click on Details tab and select Device Instance Id from the drop down box.
5. You should see a code similar to this

PCI\VEN_8086&DEV_27DC&SUBSYS_30868086
&REV_01\4&1E46F438&0&40F0

6. The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

Vendor ID = 8086
Device ID = 27DC

7. Once you have obtained both the IDs, proceed to


https://www.pcilookup.com/

There you can either search for the vendor from the vendor ID or directly get information about the device along with the vendor name by searching with the device ID.

you can use above to find where your drivers are needed

 

reply 2:

https://www.techspot.com/drivers/driver/file/information/13918/

download the driver for your wireless adapter for xp

 

Thanks, I'm on my way

 

post back with results good/bad, thanks,

 

Didn't need new drivers, Installed xp prof. and the wireless just fell into place. WOW.. Thanks so much for all your help, still not sure what happened.

 

great work,