AVG Internet Security 2015 Being Blocked

Discussion in 'Windows XP Help and Support' started by GrahamR, May 6, 2015.

  1. GrahamR

    GrahamR

    Joined:
    May 6, 2015
    Messages:
    2
    Likes Received:
    0
    Hi

    I recently renewed my AVG Internet Security 2015 but I cannot open it. When I try the message "Windows cannot open this program because it has been prevented by a software restriction policy." appears

    I think it stops the execute file from running.

    AVG have checked it out and confirmed it is not their problem.

    I examined the Event Viewer, as it is mentioned in the message, and it may have been blocked by Windows Defender but I am far from being an expert on these matters.

    Anybody had something similar? If so any feedback on how to rectify would be most welcome as I currently have no protection.

    Many thanks

    GrahamR
     
    GrahamR, May 6, 2015
    #1
    1. Advertisements

  2. GrahamR

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,128
    Likes Received:
    431
    Location:
    Florida
    http://www.brighthub.com/computing/smb-security/articles/85346.aspx

    check above link

    or the below search page:

    https://www.google.com/#q=avg+internet+security+2015+cannot+install,+win+xp
    =========

    I would be leery of AVG but since you have paid for it, I am surprised that avg will not help get it installed.

    ==========

    for your error:

    Windows cannot open this program because it has been prevented by a software restriction policy."

    see here for some troubleshooting solutions

    ==========

    run malwarebytes and insure that you are not infected, and also you can run online scanners with a free kaspersky online scan.
     
    Elizabeth23, May 6, 2015
    #2
    1. Advertisements

  3. GrahamR

    GrahamR

    Joined:
    May 6, 2015
    Messages:
    2
    Likes Received:
    0
    Many thanks for all that information I will try them all.

    To be fair to AVG when the problem arose they have uninstalled and re-installed remotely about 3 times to no avail.
     
    GrahamR, May 7, 2015
    #3
  4. GrahamR

    Elizabeth23

    Joined:
    Dec 10, 2012
    Messages:
    5,128
    Likes Received:
    431
    Location:
    Florida
    okay, let me know the results and we can work from there.
     
    Elizabeth23, May 8, 2015
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.