Attempting to troubleshoot a blue screen on a Dell Desktop L230P-00 running Windows XP Professional
I have attached the referenced blue screen message
I have also attached a screen shot where the computer stops/stalls when I attempt to start the computer in Safe Mode (bottom of screenshot will show ...DRIVERS\fltsrv.sys)
Once it finishes stalling then it goes to the referenced blue screen
I have attempted to run a Hard Drive Diagnostics and have included the results of that screenshot (my guess is that Drive 0, which failed, is my A drive, please advise if this is correct as it seems to indicate that Drive 1 (WDC - which I also assume is the western digital hard drive) has passed the diagnostic
I have also included a screenshot of the of the Operating System disc - which is NOT the original disc that came with the desktop - though did not achieve any results when attempting to run the Windows Repair tool
Any assistance would be greatly appreciated!
jules
I have attached the referenced blue screen message
I have also attached a screen shot where the computer stops/stalls when I attempt to start the computer in Safe Mode (bottom of screenshot will show ...DRIVERS\fltsrv.sys)
Once it finishes stalling then it goes to the referenced blue screen
I have attempted to run a Hard Drive Diagnostics and have included the results of that screenshot (my guess is that Drive 0, which failed, is my A drive, please advise if this is correct as it seems to indicate that Drive 1 (WDC - which I also assume is the western digital hard drive) has passed the diagnostic
I have also included a screenshot of the of the Operating System disc - which is NOT the original disc that came with the desktop - though did not achieve any results when attempting to run the Windows Repair tool
Any assistance would be greatly appreciated!
jules