Serious Error
- Thread starter Armitnow
- Start date
it is in the temp folder, why do you not just delete??
what problems are you experiencing with the pc??
what problems are you experiencing with the pc??
Reply
My problem is seeing the error message and the pc may be not operating as it should.
I routinely clear out the temp folder using software but I assume the two temp files are being rebuilt by the relevant programs
My problem is seeing the error message and the pc may be not operating as it should.
I routinely clear out the temp folder using software but I assume the two temp files are being rebuilt by the relevant programs
my antivirus rebuilds a temp file after I clean out my temp files, so this could be the case with your pc, what is your antivirus??
=========
as for pc behavior, following are instructions to clean, let's see how it is responding after you perform these actions:
Advice from Shenan Stanley:
Probably will want to clean up that machine...
Check for malware:
Download, install, run, update and perform full system scans with the following two applications:
Malwarebytes (MBAM): http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
Removing everything they find. Rebooting when needed. (You can uninstall one or both when done.)
Then perform an online scan with the eSet Online Scanner.
The less you have running all the time, the better the things you want to run will perform:
Use Autoruns to figure out what all is starting up when your computer does/when you log on. Look up anything you do not know about usingGoogle (and/or ask here.) You can hopefully figure out if there are things starting when you computer does (or you logon) that you do not need and then configure them (via their own built-in mechanisms is the preferred method) so they do not start up - using your resources without reason.
You can download and utilize Process Explorer to see exactly what is taking up your processor/CPU time and memory. This can help you recognize applications you might want to look into alternatives for and/or get rid of all together.
Do some house cleaning and dust off that hard drive:
You may wish to free up some disk space (will also aid in getting rid of things you do not utilize) by going through these steps:
Windows XP should take between 4.5 and 9GB *with* an Office suite, Photo Editing software, alternative Internet browser(s), various Internet plugins and a host of other things installed.
If you are comfortable with the stability of your system, you can delete the uninstall files for the patches that Windows XP has installed...
http://www3.telus.net/dandemar/spack.htm
( Particularly of interest here - #4 )
( Alternative: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )
You can run Disk Cleanup - built into Windows XP - to erase all but your latest restore point and cleanup even more "loose files"..
How to use Disk Cleanup
http://support.microsoft.com/kb/310312
You can turn off hibernation if it is on and you don't use it..
When you hibernate your computer, Windows saves the contents of the system's memory to the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always equal the amount of physical memory in your system. If you don't use the hibernate feature and want to recapture the space that Windows uses for the hiberfil.sys file, perform the following steps:
- Start the Control Panel Power Options applet (go to Start, Settings, Control Panel, and click Power Options).
-
- Select the Hibernate tab, clear the "Enable hibernation" check box, then click OK; although you might think otherwise, selecting Never under the "System hibernates" option on the Power Schemes tab doesn't delete the hiberfil.sys file.
-
- Windows will remove the "System hibernates" option from the Power Schemes tab and delete the hiberfil.sys file.
You can control how much space your System Restore can use...
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Highlight one of your drives (or C: if you only have one) and click on the "Settings" button.
4. Change the percentage of disk space you wish to allow.. I suggest moving the slider until you have just about 1GB (1024MB or close to that...)
5. Click OK.. Then Click OK again.
You can control how much space your Temporary Internet Files can utilize...
Empty your Temporary Internet Files and shrink the size it stores to a size between 64MB and 128MB..
- Open ONE copy of Internet Explorer.
- Select TOOLS - Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to something between 64MB and 128MB. (It may be MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents" (the checkbox) and click OK. (If you had a LOT, this could take 2-10 minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet Explorer.
-
You can use an application that scans your system for log files and temporary files and use that to get rid of those:
Ccleaner (Free!)
http://www.ccleaner.com/
( just the disk cleanup - don't play with the registry part for now )
Other ways to free up space..
SequoiaView
http://www.win.tue.nl/sequoiaview/
JDiskReport
http://www.jgoodies.com/freeware/jdiskreport/
Those can help you visually discover where all the space is being used. Then you can determine what to do.
After that - you will want to check for any physical errors and arrange everything for efficient access"
CHKDSK
How to scan your disks for errors
* will take time and a reboot.
Defragment
How to Defragment your hard drives
* will take time
==
=========
as for pc behavior, following are instructions to clean, let's see how it is responding after you perform these actions:
Advice from Shenan Stanley:
Probably will want to clean up that machine...
Check for malware:
Download, install, run, update and perform full system scans with the following two applications:
Malwarebytes (MBAM): http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
Removing everything they find. Rebooting when needed. (You can uninstall one or both when done.)
Then perform an online scan with the eSet Online Scanner.
The less you have running all the time, the better the things you want to run will perform:
Use Autoruns to figure out what all is starting up when your computer does/when you log on. Look up anything you do not know about usingGoogle (and/or ask here.) You can hopefully figure out if there are things starting when you computer does (or you logon) that you do not need and then configure them (via their own built-in mechanisms is the preferred method) so they do not start up - using your resources without reason.
You can download and utilize Process Explorer to see exactly what is taking up your processor/CPU time and memory. This can help you recognize applications you might want to look into alternatives for and/or get rid of all together.
Do some house cleaning and dust off that hard drive:
You may wish to free up some disk space (will also aid in getting rid of things you do not utilize) by going through these steps:
Windows XP should take between 4.5 and 9GB *with* an Office suite, Photo Editing software, alternative Internet browser(s), various Internet plugins and a host of other things installed.
If you are comfortable with the stability of your system, you can delete the uninstall files for the patches that Windows XP has installed...
http://www3.telus.net/dandemar/spack.htm
( Particularly of interest here - #4 )
( Alternative: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )
You can run Disk Cleanup - built into Windows XP - to erase all but your latest restore point and cleanup even more "loose files"..
How to use Disk Cleanup
http://support.microsoft.com/kb/310312
You can turn off hibernation if it is on and you don't use it..
When you hibernate your computer, Windows saves the contents of the system's memory to the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always equal the amount of physical memory in your system. If you don't use the hibernate feature and want to recapture the space that Windows uses for the hiberfil.sys file, perform the following steps:
- Start the Control Panel Power Options applet (go to Start, Settings, Control Panel, and click Power Options).
-
- Select the Hibernate tab, clear the "Enable hibernation" check box, then click OK; although you might think otherwise, selecting Never under the "System hibernates" option on the Power Schemes tab doesn't delete the hiberfil.sys file.
-
- Windows will remove the "System hibernates" option from the Power Schemes tab and delete the hiberfil.sys file.
You can control how much space your System Restore can use...
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Highlight one of your drives (or C: if you only have one) and click on the "Settings" button.
4. Change the percentage of disk space you wish to allow.. I suggest moving the slider until you have just about 1GB (1024MB or close to that...)
5. Click OK.. Then Click OK again.
You can control how much space your Temporary Internet Files can utilize...
Empty your Temporary Internet Files and shrink the size it stores to a size between 64MB and 128MB..
- Open ONE copy of Internet Explorer.
- Select TOOLS - Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to something between 64MB and 128MB. (It may be MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents" (the checkbox) and click OK. (If you had a LOT, this could take 2-10 minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet Explorer.
-
You can use an application that scans your system for log files and temporary files and use that to get rid of those:
Ccleaner (Free!)
http://www.ccleaner.com/
( just the disk cleanup - don't play with the registry part for now )
Other ways to free up space..
SequoiaView
http://www.win.tue.nl/sequoiaview/
JDiskReport
http://www.jgoodies.com/freeware/jdiskreport/
Those can help you visually discover where all the space is being used. Then you can determine what to do.
After that - you will want to check for any physical errors and arrange everything for efficient access"
CHKDSK
How to scan your disks for errors
* will take time and a reboot.
Defragment
How to Defragment your hard drives
* will take time
==
ALSO, is there a stop code with this error??
what does event viewer have on this error??
are you getting a blue screen??
what does event viewer have on this error??
are you getting a blue screen??
Last edited:
Hi no stop code.....I do not know what an event viewer is........no blue screen as the system recovers itself.....antivirus is Avast.
The two temp files on the attachment are a DMP file and a SYSDATA.XML
The technical data for this error is listed in the top portion of the attachment.
In the meantime I will start working through you cleaning suggestions
Regards
The two temp files on the attachment are a DMP file and a SYSDATA.XML
The technical data for this error is listed in the top portion of the attachment.
In the meantime I will start working through you cleaning suggestions
Regards
event viewer is where windows logs in errors, warnings and info on the system
go to start/control panel/ administrative tools/ event viewer
there will be several directories on the left hand panel, you are mostly concerned with the Applications directory and the System directory
click on one of these and in the right hand pane you will see a list of errors ,information and or warnings, doubleclicking on any of these will bring up more information
you can right click on the directory in the left hand panel and choose to clear all entries, saving them is your choice
when you double click an entry , the dialog box opens and there is an icon on the right side that looks like an open book, if you click on this, it copies the box info to the clipboard and you can paste into notepad or paste into your reply here.
.dmp file is what should be a log of the bluescreen that you say you are not getting.
===========
HERE is info on .dmp files
and HERE is info on these two files together
go to start/control panel/ administrative tools/ event viewer
there will be several directories on the left hand panel, you are mostly concerned with the Applications directory and the System directory
click on one of these and in the right hand pane you will see a list of errors ,information and or warnings, doubleclicking on any of these will bring up more information
you can right click on the directory in the left hand panel and choose to clear all entries, saving them is your choice
when you double click an entry , the dialog box opens and there is an icon on the right side that looks like an open book, if you click on this, it copies the box info to the clipboard and you can paste into notepad or paste into your reply here.
.dmp file is what should be a log of the bluescreen that you say you are not getting.
===========
HERE is info on .dmp files
and HERE is info on these two files together
do not see your attachment!! ??
then just copy to notepad and paste them into your replies in part. Even if it takes several replies. 
==
==
what do you not comprehend and I will try to make it simpler if possible.
the .dmp file is a minidump file created by windows during a crash, it should not go to temp but to a dump file within windows.
http://answers.microsoft.com/en-us/...13-01dmp/fefc74d9-fc44-460f-86f4-fec3ac484f85
see the thread above on how to get the dump files with blue screen,
you can open the files if possible and copy/paste here and I can see if I can tell which driver or program is causing the crash.
And what symptoms are you experiencing??
http://answers.microsoft.com/en-us/...13-01dmp/fefc74d9-fc44-460f-86f4-fec3ac484f85
see the thread above on how to get the dump files with blue screen,
you can open the files if possible and copy/paste here and I can see if I can tell which driver or program is causing the crash.
And what symptoms are you experiencing??