SP2 installation hangs at "Checking product key" phase
Posted by another user who got a response from MS Support:-
<quote>
There are 3 steps which we have to do to get the SP2 installed.
Steps are:
1) Please go into the CMD prompt (Start/Run --> cmd.exe )
2) Then type cd /d %windir%\inf and make sure we are in that directory.
3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)
4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)
5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.
7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.
<quote>
--
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TaurArian [MS-MVP] 2005-2008 - Australia
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"Adrian S" <Adrian
(E-Mail Removed)> wrote in message
news:621D1A5F-28C2-4006-A9A2-(E-Mail Removed)...
| Hi there,
|
| I just got a new hardrive and wanted move the old files onto the new after
| installing a new version of XP. Up to that point I'd been using a retail XP
| Professional, but I've since decided to use the OEM home key on my laptop.
| Problem is, because the laptop manufacturer seemed to forget to give me the
| OEM CD, I've had to obtain a home CD of questionable legality. I'm not sure
| if the burnt version is OEM or Retail, but it went fine through activation
| and Genuine Advantage isn't complaining with my key.
|
| The CD seemed to be a 2002 version that had SP1 already loaded, so I went
| through updates to get me to the stage where I could get SP2. I've since
| downloaded it through windows update and twice outside of it and it hangs
| when it's "Checking Product Key". I'm wondering if this has something to do
| with the CD, and how I can find out if a Windows XP cd is OEM or retail, so I
| can try to get a hold of another that is definately OEM.
|
| Thanks,
| Adrian S