NTBackup - Hangs while "Preparing to backup using shadow copy"

Any ideas how I might diagnose / fix my backup problem, whereby NTBackup
hangs and I have to manually power down my Dell 8400 (XPS)? My system
includes Serial ATA RAID 1 with dual 250GB drives, an Adaptec 39160 SCSI
adapter and an Exabyte VXA-2 tape drive. It appears that the tape drive is
recognized, as I previously got a message that the tape was being rewound.
This is the first time I've tried to back up this hard drive.

Would the RAIDed drives be an issue? How about Roxio Drag & Drop?

Any suggestions would be appreciated. I am able to create backups with the
same tape drive hooked to a different computer.

This is a followup to my attached inquiry. Microsoft technical support did
an excellent job in resolving this issue for me via email. All it took was
running the command regsvr32 ole32.dll. (Start-Run-cmd-OK-regsvr32
ole32.dll-Enter) If error messages appear (I got none), you will need to do
a Print Screen and seek further assistance.

"Luker" wrote:

> Any ideas how I might diagnose / fix my backup problem, whereby NTBackup
> hangs and I have to manually power down my Dell 8400 (XPS)? My system
> includes Serial ATA RAID 1 with dual 250GB drives, an Adaptec 39160 SCSI
> adapter and an Exabyte VXA-2 tape drive. It appears that the tape drive is
> recognized, as I previously got a message that the tape was being rewound.
> This is the first time I've tried to back up this hard drive.
>
> Would the RAIDed drives be an issue? How about Roxio Drag & Drop?
>
> Any suggestions would be appreciated. I am able to create backups with the
> same tape drive hooked to a different computer.