"Navyguy" <(E-Mail Removed)> wrote in message
news:7f317eb3-9096-4cc0-a8ba-(E-Mail Removed)...
I have a Dell Dimension 8200 with XP, SP3 running Windows Firewall,
Avira antivirus,
Spybot and Hive Cleanup and all the programs work well together and
are up to date.
Recently, while updating Spybot the step for passive Immunization
wouldn’t complete. I tried powering off and using the Task Manager to
close the session but when I did so it can back with
Application failed to initialize properly (0xc000012d). Click ok to
terminate application – I clicked ok and nothing happened.
I clicked for Spybot update and it came back with:
The application or DLL C: Windows\system32\SETUPAPI.dll is not a valid
Windows image. Please check against your installation diskette.
Error – unable to launch restat.exe
I click tried clicking the Recovery button on Spybot and it gave me
the following
Failed to load C: \Program files\Spybot – Search_Destroy\DelZip179.dll
I tried clicking Word to see if other parts of the computer were
acting erratic and it gave me the following
Microsoft Word has not been installed for the current user. Please run
setup to install the application.
I clicked Word again and it gave me this
Word failed to start correctly last time. Starting Word in Safe Mode
will help you correct or isolate a startup problem in order to
successfully start the program. Some functionality may be disabled in
this mode.
Do you wan to start Word in Safe Mode? Yes/No I clicked no
All to no avail as the computer seemed hung up so I pressed the reset
button but nothing happened (perhaps I didn’t press it long enough?).
In any case, I powered off the system and waited a minute before
powering it back up and when I did I received a
“ Stream write error during registry back up message”.
I then uninstalled Spybot thinking it was corrupted and downloaded a
fresh version and installed it.
I ran a Spybot Search and Destroy scan with no threats found then ran
the immunization again but again it failed to complete with 103361
items unprotected. The computer hung up again and I reset it by
pressing the reset button until powered off.
When I brought it back up it went into checking the file system.
Type of file sys is NTFS
One of your disks needs to be checked for consistency etc ,……. And it
didn’t respond it any key to return to a normal boot. I also tried
going into Safe Mode but it just hung up but when hitting the Esc
button it somehow returned me to a normal boot selection.
So my question is this, is my HD fried or is it recoverable and how do
I do it? I do have some spares if it’s necessary to replace it but
I’ll loose all my links as I don’t have a decidcated only the ability
to put folders on disk (Nero). Any thoughts or suggestions would be
appreciated.
Thanks,
Robert
Hi Robert,
Start by downloading the hdd maker's utility program to test if the disk is
OK.Most hdd makers offer a free diagnostic utility free.
It can be run from a floppy or CD after downloading an ISO and burning it
to disk.
If the disk tests out OK I would run memtest86 to see if the RAM is
contiguous and there are no faults. If the problem turns out to be RAM and
you have two chips installed try removing one of them to see if things
change. If not, then change out one chip for the other and see if there's a
difference in operation.
If the RAM checks out OK then I'd continue to investigate if there is a
viral infection, rootkit, trojan, etc.
I personally use Malwarebytes rather than Spybot, but have heard good
thoughts about Spybot.
Any anti-virus program can miss one or more viruses so you might want to
consider a different anti-virus program. You could also remove the disk and
attach it to another computer and check it with that computer's anti-virus
program while also removing any important data that you want to keep if it
is still accesible.
Additionally, to try to get the disk running back with Windows, if the hdd
and RAM are OK and you found a virus problem you can try running a Repair
install from the XP installation disk.
Good luck,
--
Jan Alter
(E-Mail Removed)